1, Report:
#1044574
Posted Date:
Apr 19 2013
TRX Alliance Stole from me, lied to me, did not supply correct info for download. I mainly have clients in Indiana and Kentucky. On 4/16/13 close to 3 am KY finally downloaded. Close to 4/1/13 IN downloaded. W Murfreesboro, Tennessee
I was a loyal customer of TRX for years. For tax season 2012, I will never return! Waiting on hold for hours and getting nowhere. Clients that have walked out because of the software issues and long waits in my waiting area....because I was on hold with TRX and could not...
Entity
TRX Alliance
Categories: Computer Software
2, Report:
#1037036
Posted Date:
Apr 03 2013
TRX Alliance Tax software was a complete failure. Anyone know if there will be a class action lawsuit? Murfreesboro, Tennessee
Does anyone know if there will be an industry class action lawsuit? If so, I definitely want in on it. I am another one of their very dissatisfied customers, after being with them for many years. They still don't have Massachusetts software available (90% of my business ...
Entity
TRX Alliance
Categories: Computer Software
3, Report:
#1037256
Posted Date:
Mar 23 2013
TRX TRX ALLIANCE, TAX EXACT TRX IS A SCAM. DONT BUY IT! MUSTERFORO, Tennessee
TRX IS THE WORST TAX SOFTWARE EVER MADE. I have been with this company since 2009, from there up to 2011 all was fine, there were not the best, but there were pretty ok, and the software worked. But the 2012 is pure garbage, thank god i jumped the boat early on the tax season, i fou...
Entity
TRX
Categories: Computer Software
4, Report:
#1022042
Posted Date:
Mar 07 2013
TRX Software TRX Alliance Tax Software that doesnt deliver Internet
I have used TRX Software for 4 years now. But this tax season has been a nightmare since the start. This company never fulfilled their obligation to provide me with software I could depend on. As of February 22, 2013 I was still not able to transmit New York ...
Entity
TRX Software
Categories: Income tax
5, Report:
#662346
Posted Date:
Feb 23 2013
TRX Alliance TRX Software, TRX The Alliance Worst ripoff tax software company out there. Annual rebates never received and this was supposed to be mailed out in June after the tax season is over. Internet
Doug Hughes, the owner of TRX alliance is a theif. He never sent out tax rebates as contracted when we signed up to provide bank products through his company. These rebates were to be received by us after tax season, in June. As of today's date, 11/15/2010 no rebates have been recei...
Entity
TRX Alliance
Categories: Income Tax Service
6, Report:
#1017225
Posted Date:
Feb 20 2013
TRX Software Development Inc TRX Alliance, Tax Refund Xpress product not fit for market, false information regarding product status Murfreesboro, Tennessee
My complaint is primarily with the lack of functional state software for 2012, the lack of support, and false information regarding product status. I've handled returns for GA, SC, and NC.
GA was stated to be approved and released for e-File early on; but, problems have per...
Entity
TRX Software Development Inc
Categories: Income Tax Service
7, Report:
#1015920
Posted Date:
Feb 18 2013
TRX Alliance Doug Hughes. Owner Product misrepresented as comprehensive Tax Preparation Software Murfreesboro, Tennessee
I have used TRX software for the last couple of years. However, for the 2012 tax year, TRX developed a home grown tax preparation software package they call TaxExact? However, it is far from exact. I had numerous issues with this software from moment I received the CD. &...
Entity
TRX Alliance
Categories: Income Tax Service
8, Report:
#1015791
Posted Date:
Feb 17 2013
TRX Tax SoftwareDevelopment TRX Alliance Inadequate Product; Extremely Poor, Uncaring Customer Service Murfreesboro, Tennessee
When I began using TRX software about 6 years ago, it was a good product and a good buy, considering its' price versus the bigger boys on the block.
2009 was the last time it was any good. The 2010 vers...
Entity
TRX Tax SoftwareDevelopment
Categories: Income Tax Service
9, Report:
#1012792
Posted Date:
Feb 12 2013
TRX Alliance BE WARE- As of 2-11-2013 Software has major problems from wrong dates to numbers not adding up. Murfreesboro, Tennessee
2012 tax software has major problems. As of 2-12-2013 cannot file one return. Software does not carry over 2011 Sch. D loss information, items and numbers not showing up on Sch. A, no State information is regeristering, incorrect names appearing on state forms (if it app...
Entity
TRX Alliance
Categories: Software
10, Report:
#1006332
Posted Date:
Jan 30 2013
TRX Alliance 2012 Software is a joke! Cannot use it, they do not update like they should, problems not fixed! Murfreesboro, Tennessee
I have called member support several times during January with concerns regarding the 2012 tax software. There are a few problems with the 1040 program and only a few states are available. One of the states that I downloaded has not been updated at all and it is a mess! ...
Entity
TRX Alliance
Categories: Computer Software
11, Report:
#873652
Posted Date:
Apr 25 2012
Doug Hughes TRX Alliance Tax Refund Express, Doug Hughes and TRX Alliance a/k/a Tax Refund XPress LLC Worst ripoff tax software company out there. Almost $50,000 in fees that were supposed to be mailed out in June 2010 still outstanding in 2012. Murfreesboro, Tennessee
Doug Hughes, the owner of TRX Alliance is a theif and a liar. He has yet to pay my company almost $50,000 that was due in 2010. As of today 04/25/2012 he has yet to send the money after many promised dates have come and gone. By Doug's own admission th...
Entity
Doug Hughes TRX Alliance
Categories: Income tax
12, Report:
#665032
Posted Date:
Nov 24 2010
TRX ALLIANCE TRX has collected Service Bureau fees for my company and pocketed the money $3600 Murfreesboro, Tennessee
We have been inquiring about the service bureau payment since June. We were told that they would be mailed July 1st, then; between 1st and the 15th; and then thru the 31st.It is now Nov.17, 2010, We still have not received the Service Bureau Fee payments. We spoke to Josh a few...
Entity
TRX ALLIANCE
Categories: Accounting
13, Report:
#655831
Posted Date:
Oct 27 2010
TRX Xpress TRX Alliance Fraudulent and misleading sales tactics murfreesboro, Tennessee
Received a call from the TRX sales department informing me that they had a special going on tax software and it was for a limited time. The offer sounded good and I made the purchase for software. As it turns out I was buying a membership to this company, which I had no interest in....
Entity
TRX Xpress
Categories: Income Tax Service