1, Report:
#1532540
Posted Date:
May 14 2024
Turbotax Intuit Inc Do not use TurboTax! Expensive & Incompetent! Arizona
Do not use TurboTax! Why?--> returns repeatedly get rejected by the IRS--> when you call for support, their escalation managers state that they do not offer support as they are only a software company, and it takes them hours to arrive at this conclusion--> they DID NOT file my 202...
Entity
Categories: Tax Software
2, Report:
#1508572
Posted Date:
Jun 02 2021
TurboTax Intuit TurboTax Never use Turbotax to file your taxes
I filed my taxes several months ago with Turbotax. The IRS is way behind in doing taxes so my refund is delayed. They sent an email to me a few weeks back saying since my refund is delayed, they will take payment for their services directly out of my bank account. I called them and ...
Entity
Categories: Income Tax Service, Tax Preparation, Income tax
3, Report:
#1497554
Posted Date:
Jul 14 2020
TURBOTAX INTUIT TurboTax has false advertising & it's virtually impossible to speak with a customer service rep Mountain View CA
I paid extra for their advertised live help. When I needed it I had to wait an hr & a half for somone to call me back. He wasn't able to help. The second and third time I tried getting live help I had to wait over three hours both times for someone to call me back and BOTH times the...
Entity
Categories: Income Tax Service
4, Report:
#1474103
Posted Date:
Feb 23 2019
![](https://www.ripoffreports.com/report-images/45*34/docs/r1474103-hflgxn-ljbevbtujz.png)
TurboTax Intuit Charged for Filing Fed Tax that was rejected ,and tried to charge me again to correct something that wasn't wrong California
I called Turbo Tax to try reslove an IRS rejected Federal tax filling issue with my taxes that was told was wrong the infomation was wrong but correct, Rejection code R0000-503-02.
I called 6 times to speak to customer service which i couldnt speak to because no information of my ac...
Entity
Categories: Tax Preparation
5, Report:
#1385379
Posted Date:
Jul 14 2017
TurboTax Intuit hiden charges, personal information gathering under coercion Nationwide
This smells as a totalitarianism, and I am not kidding ! I have purchased a desktop version of the software that promised to serve my needs as a family with professional income. The software would not deliver up to my expectations. The fields would not reply to double click, wo...
Entity
Categories: Income Tax Service
6, Report:
#1366375
Posted Date:
Apr 07 2017
TurboTax- Intuit Intuit customer service Intuit- not so much.... Nationwide
Every year I use turbo tax for my tax returns, and I usually never had a problem. Until I called customer service asking about my ach debit regarding the fee turbo taxed charged me for auditing protection. My question was regarding an email I received stating that my payment was t...
Entity
Categories: Income tax
7, Report:
#1209271
Posted Date:
Feb 15 2015
TurboTax Intuit TurboTax 6-8 Hours of my time wasted trying to get technical support to help correct a hiccup in their software, rendering my tax return incorrect Internet
6-8 hours of my weekend wasted by TurboTax Product Support. 6 calls. Each call, must leave call back information since they are expriencing heavy call volume, then wait for call back while maintaining access to my computer. 1st call over 2hours on the phone, trying all kinds o...
Entity
Categories: Income Tax Service
8, Report:
#1193665
Posted Date:
Dec 07 2014
Turbotax/Intuit Intuit Turbotax DEGRADED performance - 2014 Turbotax BASIC Pleasant Prairie, Wisconsin Nationwide
Intuit has DOWNGRADED the capability of 2014 Turbotax BASIC compared to the previous 10 YEARS of what Basic could do. The advertising on the back of the box is the same and the base price is the same as the last 10 years. However, for a customer who has used BASIC for the last 10 ...
Entity
Categories: Income tax
9, Report:
#1122842
Posted Date:
Feb 11 2014
TurboTax Intuit Changed products - Elusive contents Internet
I was very happy to find help for my question on TT 2013 in their help forum. There seems to be a secret about Schedule C and whether it is actually on all versions of the PC CD-ROM. Read on and you will see what I am talking about. Almost everyone probably tens of...
Entity
Categories: Income Tax Service
10, Report:
#1050541
Posted Date:
May 13 2013
turbotax/intuit.inc turbotax not free they sent me a bill tucson Arizona
I filed what I thought was a free income tax return on the turbotax website. Now two months later I get a bill for 142.29 from turbotax' intuit. The y added some audit defense for 60.00 and charged me 75. for the return but they didnt forget uncle sam for 7.31.
The letter ias d...
Entity
Categories: Income tax
11, Report:
#877678
Posted Date:
May 03 2012
TurboTax Intuit -- Deceptive Advertising, Deplorable Customer Service, Bait and Switch Internet
Why does Turbo Tax get away fraudulent, misleading, deceptive and bamboozling advertising?
FREE becomes multiple charges for quite possibly millions of citizens who unfortunately are baited into their scam.
They don't offer a phone number for customer service. After they...
Entity
Categories: Financial Services
12, Report:
#744560
Posted Date:
Jun 23 2011
TurboTax, Intuit TurboTax Direct Deposited my 7,000.00 tax refund in a bogus account. Internet
On 4/29/2011, IRS. reported to me; by Where's My Refund, that they had direct deposited my tax refund to TurboTax.com.
A TurboTax representative related to me that my $7,000.00 had been deposited to a prepaid card which was sent to someone in Georgia who is using my SS# and na...
Entity
Categories: Income Tax Service
13, Report:
#716127
Posted Date:
Apr 11 2011
Intuit-TurboTax Deceptive at the very least, this company should not be allowed to use the word free in any of their advertising Internet, California
This company, claiming it guides you like a GPS leads you to believe that the services they provide, as an approved vendor for the IRS, they will guide you through income tax preparation and allow you to file for free. Here is their wording on the Google search results: TurboT...
Entity
Categories: Income Tax Service
14, Report:
#709932
Posted Date:
Mar 25 2011
Intuit-TurboTax TurboTaxAnita TurboRipOff Mountain View, California
I signed on to Intuit's TurboTax site as a check on my already completed 2010 Federal income tax return. A Free version was being touted to answer my tax questions. 3/4 into filling out forms, I was informed by the program that they could not complete my taxes using the ...
Entity
Categories: Computer Software
15, Report:
#697749
Posted Date:
Feb 20 2011
Intuit TurboTax Doubled Charged and No Way To Speak To Someone Internet
I've used this software for a while now and never had any problems, until this season. I was doubled charged and their is no way you can contact them via email/phone. I had to find a third party to find a number to call. They make the website slightly deceiving and what they say is ...
Entity
Categories: Income Tax Service
16, Report:
#695037
Posted Date:
Feb 14 2011
![](https://www.ripoffreports.com/report-images/45*34/docs/ebe1e725-840d-4f46-a451-67a9ab2a2704.png)
Intuit TurboTax TurboTax Free Tax Returns, Free EFile - False Advertising Internet
Intuit TurboTax is internet and advertising fraud.
They advertise that your federal return is free, as is the efile, but you get to the end and they charge you close to $90.00 This is for a minimum wage earner, under 12,000 single mom with 2 kids. 19.95 for federal app...
Entity
Categories: BBB Better Business Bureau
17, Report:
#680456
Posted Date:
Jan 09 2011
turbotax intuit TOTAL Fraud say they don't charge for free service and then charge for 2 services almost $60, Internet
i USED THERE SERVICE WHAT A TOTAL SCAM IT'S NOT FREE LIKE THEY SAY AT THE END WHAT YOU AGREE TO THE FAXES AND SUBMIT CHAGES START COMING UP YOU CAN CANCEL BUT YOU CAN'T CANCEL CHAGES OR CHANGE ANYTHING.
tHEY HIT YOU WITH 2 CHARGES 1 FOR DING TAXES AND 1 FOR THE BANK WHAT A SCAM I W...
Entity
Categories: Income tax
18, Report:
#586179
Posted Date:
Apr 04 2010
Intuit - Turbotax Turbo Tax Tremendous Breach of Security Mountin View, California
On 03/19/2010 I made 2 phone calls to TurboTax and each time I gave my email address, and both times the agents read them back to me. Later on that day my son phoned to say he had received 2 emails from TurboTax meant for me but sent to him.
He forwarded them to me, and both ...
Entity
Categories: Liars
19, Report:
#513759
Posted Date:
Dec 11 2009
TaxResources, Inc. TurboTax, Intuit Inc. TaxAudit service does not work; will not use it again Citrus Heights , California
TAX AUDIT DOES NOT WORK
I used TurboTax for my 2007 tax return. I've also used it in 2008. For 2009, I vow not use TurboTax again. If you use this tax preparation software, I suggest that you do not purchase the TaxAudit service from TaxResources as you will not receive the highest...
Entity
Categories: Income tax
20, Report:
#238789
Posted Date:
Mar 25 2008
TurboTax, Intuit, On The Website, Product States Efile Is Free For Federal Taxes, But It Isn't Free At All, Do Not Waste Your Money Don't buy TurboTax Desktop, use the internet as it costs the same amount to efile Internet
Based on the TurboTax website information, I purchased the desktop version of the software. On the home page of the website, it clearly states that efile for Federal Tax is included in the purchase price. This is not true.
When it came time to efile, I was prompted for a credit ...
Entity
Categories: BBB Better Business Bureau
21, Report:
#307538
Posted Date:
Feb 11 2008
Intuit TurboTax, TurboTax Scam ripoff - FREE to try mailed CD - you must pay to print or efile. Internet
Sent FREE copy of TurboTax to try. After reading through carefully and you must pay AFTER you've procesed your whole return and either try to print it or efile. Hope this saves someone some time befoer getting hooked. Let them know that we don't appreciate this type of business t...
Entity
Categories: Computer Software
22, Report:
#234476
Posted Date:
Feb 05 2007
Intuit - Turbotax Attempted Fraudulant Double Billing ripoff Mountain View California
I paid for my TurboTax CD with my Visa card on 01-19-2007, $43.46 and an additional $6.46 on 01-21-2007 to convert from online download to CD. (The Turbotax online download would not work.)
Now I have PAID IN FULL for the program. A TOTAL OF $49.92 !
My software is now sayin...
Entity
Categories: Corrupt Companies
23, Report:
#233290
Posted Date:
Jan 30 2007
Turbotax - intuit false promotion on tax services ripoff Internet
I received an offer for a free trial of turbotax basic edition after completing my tax return i was asked how i was going to pay for it. I called intuit/turbotax and they told me i needed a promo code to receive free services. I asked how i was going to get one and they told me they...
Entity
Categories: Income tax
24, Report:
#181403
Posted Date:
Mar 15 2006
TurboTax Intuit they lost my account information after i spent hours working on my taxes claimed it never existed! TurboTax Internet
BOYCOTT INTUIT!!!!!!!!!!!!!!!!!!
BOYCOTT INTUIT!!!!!!!!!!!!!!!!!!
BOYCOTT INTUIT!!!!!!!!!!!!!!!!!!
TurboTax is a convenient way to file your taxes-- so I thought.
I spent hours and hours and hours completing my taxes using the internet-based TurboTax application. I had logg...
Entity
Categories: Income Tax Service
25, Report:
#107615
Posted Date:
Sep 09 2004
TurboTax by Intuit is a rip-off! Rebate rip-off! False advertising! Mountain View California
I purchased the federal version of Intuit's tax preparation software, TurboTax, Feb. 4, 2004 at CompUSA. The product came with a $30 rebate. I followed all instructions to receive my rebate and even contacted the company directly to make sure everything was in order. The company dem...
Entity
Categories: Computer Software