1, Report:
#1513664
Posted Date:
Nov 15 2021
Vivint Security Being charged $1799 for a panel they sell online for $399. Have me locked into a 60 month finance for equipment they said I need to have when I don't. Sales guys are scamming people and making it impossible to cancel the service.
I want to find people to file a class action suit against this company for frauding people and locking them into financial obligations. They came to my house and I had 1 camera 1 door bell 1 thermostat 1 door lock and 2 sensors and 1 control panel installed. The sales guy never show...
Entity
Categories: Scam artist, Home Security System
2, Report:
#1502240
Posted Date:
Nov 25 2020
Vivint Security Citizens Bank Defrauded Gloucester City New Jersey
Vivint Security system defrauded me and they want me to pay for equipment and it is not transferrable to any other company they are fraud company and they dont let you cancell they make you take there services and if you care about your credit you are forced to pay it ,the law says ...
Entity
Categories: Alarm Security System, Home Security
3, Report:
#1494087
Posted Date:
Apr 16 2020
Vivint Security Promise to give credit to your account, then say they didn't and report you to collections. provo utah
I was a DEALER for Vivint. I paid over $2700 for equipment with NO CONTRACT. When the service technician skipped two install appointments, they offered a $300 credit. When hooked up, they never gave credit. I canceled and they put me into collections for $357. No explanation, no pap...
Entity
Categories: Alarm Security System
4, Report:
#1441788
Posted Date:
May 07 2018
Vivint Smart Home, Vivint security Lied to my face about being locked into a contract Nationwide
A few years back I was sold a security system via a door-to-door salesman. Both the salesman at my home and the one I spoke to over the phone told me I could cancel at any time. Three years later due to hardships I called to cancel my service. I was informed at that time that I wa...
Entity
Categories: Security Services
6, Report:
#1358104
Posted Date:
Feb 24 2017
Vivint, Vivint security Worst lying, cheating company i have ever done business with! Provo, UT Nationwide
Started wth Vivint after they came to my house one evening. Nice enough. First clue should have been them installing immediately.
Problem after problem with equipment. Mostly because they had to use boosters to get signal throughout my home. Finally got it working after 2...
Entity
Categories: Security Services
7, Report:
#699102
Posted Date:
Jan 22 2016
Castlerock Security Inc, APX Alarm Services - SAI SecurityAPX Alarm Security Solutions is Vivint Castlerock Security Inc - APX Alarm Services - SAI Security, Liars, malfunctioning security systems, crooks had to change name from Castlerock Security, APX Alarm services to Vivint because of so many complaints, enethical creeps Internet, Utah
URGENT - Vivint Security, is the new name for CastleRock Security & APX Alarm Services - SAI Security. This group had to change it's name, because the entire first page of Google was filled in with complaints from Rip Off Reports and Complaint Boards. Google, it for yourself an...
Entity
Categories: Security Services
8, Report:
#738573
Posted Date:
Jan 22 2016
VIVINT SECURITY IMPLIED HE WAS NOT SELLING ANYTHING AND CAME AT SUPPER TIME, HAD NO BUSINESS CARDS KAMLOOPS, British Columbia
Door-to-door salesmen shouldn't even happen in this day and age. If I wanted a new security system I would do my own shopping. This young man came at supper time (shortly after 6), gave me a song and dance that he was not selling anything, but how the neighbor's had purc...
Entity
Categories: Electronic Manufacturers
9, Report:
#768585
Posted Date:
Jan 21 2016
Vivint Security Systems Fraudalent Information Internet Virginia
A representative from this company showed up at my 83 yr old father's house telling him they noticed he had the old sign from ADT displayed in his yard and that his company had bought out ADT. They came in and rewired his house, had him sign a new contract because it was...
Entity
Categories: Security Services
10, Report:
#817214
Posted Date:
Jan 20 2016
Vivint APX Elderly Abuse and Ripoff Provo, Utah
Vivint RipoffMy elderly Mother moved out of her home, where she had the Vivint security system installed. She moved out of her house in April, 2010 to live with us. She could no longer take care of herself. Vivint automatically took $39.99 from her checking account for security serv...
Entity
Categories: Security Services
11, Report:
#869521
Posted Date:
Jan 19 2016
vivint security system Bay Area, California
This is the most illegitimate company I have ever come across. First, the people who came to install the equipment did not know what they were doing. They seems so confused as to what was going on. The sales associate quoted me one price, over the phone, then tried to change the ter...
Entity
Categories: Security Services
12, Report:
#869920
Posted Date:
Jan 19 2016
vivint security system will not cancel my contract an i only have 14 months letf. provo , Utah
I was pressured into buying a security system for my house. But i did not need it but had it installed an i had the same phone system, but changed it an went to cable an that did not do anything to the srevice. Now i went back to the phone service i had before with fiber-optic cable...
Entity
Categories: Security Services
13, Report:
#870367
Posted Date:
Jan 19 2016
Vivint Unsupportive of military. Rip off. Liars, Internet
Due to military orders we are unable to keep using the service of Vivint Security http://www.facebook.com/VivintHome .. They are refusing to let us out of our contract without paying a 1600 dollar cancellation fee.. We are not moving for fun, we have orders to a place we are not a...
Entity
Categories: Security Services
14, Report:
#883851
Posted Date:
Jan 18 2016
Vivint. Vivint Security 4931 North 300 West BEWARE: WATCH OUT FOR YOURSELF & THE ELDERLY!!! Provo, Utah
Please be aware! In the Federal Hill area of South Baltimore a young man identified himself as Rep: Cameron Carlson to my husband yesturday and asked if we had ADT. He was according to my husband pitching his company while slamming ADT. My husband told him he would speak w/ me &...
Entity
Categories: Home Security
15, Report:
#891494
Posted Date:
Jan 18 2016
Vivint Security Misleading sales practices, Dishonesty from their Marketing Reps. It's the same-o bait and switch routine. Provo, Utah
First - You'll hear this We're looking for model homes. Free or discount right? Wrong, it's a false opening pitch. There's nothing, it's the same for everyone. Second - I work for Vivant. They are wearing a Vivint shirt, have a Vivint badge, and are driving a Viva...
Entity
Categories: Home Security
16, Report:
#892872
Posted Date:
Jan 18 2016
Vivint Security Beware we were lied to, money taken out of our account and had an appointment to have the security installed. If we hadn't called them we wouldn't have found out they were not coming and that we need Internet, Internet
Beware of Vivint Security. We called them, they pulled our credit, we were approved, they took money our of our account and even scheduled an appointment for the installation. After waiting an hour we called them and they said they we now needed a co-signer. If we ...
Entity
Categories: Security Services
17, Report:
#903320
Posted Date:
Jan 17 2016
vivint security apex security I cancelled and then they still billed me any way and did not send a notice of renwal , Internet
I called vivint a year prior to my five year contract ending and paid off the balance and asked that they cancel my service. A year later I started getting debited again. So I called and asked for my money back for the last two months which they had debited me. t...
Entity
Categories: Home Security
18, Report:
#883849
Posted Date:
Jan 17 2016
Vivint. Vivint Security 4931 North 300 West BEWARE: WATCH OUT FOR YOURSELF & THE ELDERLY!!! Provo, Utah
Please be aware! In the Federal Hill area of South Baltimore a young man identified himself as Rep: Cameron Carlson to my husband yesturday and asked if we had ADT. He was according to my husband pitching his company while slamming ADT. My husband told him he would speak w/ me &...
Entity
Categories: Home Security
19, Report:
#909538
Posted Date:
Jan 17 2016
Vivint Security APX, Vivint, Vivint home security Will not let you cancel for any reason and they take your money! Internet
We got Vivint in our home about 3 years ago and we moved into a new home. They never showed up, or they wanted to move times to install our system. They did this several times. During this was about 4 months of not having a system and they took money out of our account. We stop...
Entity
Categories: Security Services
20, Report:
#909879
Posted Date:
Jan 15 2016
Vivint home security apex I honored my 3 yr contract with vivint, eventhough I no longer used the equipment. When I sent a letter to terminate at the end of the 3 yr contract, they denied recieving it. So I stayed another yea spring, Texas
vivint security is a ripe off. Although I have honord my contract they refuse to allow me to terminate. I sign a 3 yr contract with vivint..after a yr I no longer use the security equipment, but I continue to pay because I sign a contract for 3 yrs. after 3 yrs I s...
Entity
Categories: Consumer Services
21, Report:
#967361
Posted Date:
Jan 13 2016
Vivint Ripping Off the Elderly Provo, Utah
My elderly mother moved into an assisted care living facility. She had Vivint Security at her rental. She hasn't lived there in over a year but Vivint is still taking auto payments from her checking account. She mailed them a letter to stop service. They responded that they n...
Entity
Categories: Security Services
22, Report:
#990446
Posted Date:
Jan 13 2016
Vivint Security Systems poor billing/customer service salt lake city, Utah
Had service for 1.5 years with automatic payments via credit card. Suddenly, received a $190 bill for nonpayment (3 months worth).Called customer service and was told I was switched to paper billing because of a denial of payment by credit company. To clear up, I needed to send them...
Entity
Categories: Security Services
23, Report:
#926395
Posted Date:
Jan 13 2016
Vivint. Security Vivint. Home Security and Alarms Internet
Reported to this company back in April 2012 that we wished to cancel service for my mother who has alzheimers. They would not cancel service until end of contract which was June 2012. We completed and sent in paperwork to cancel service, wishing not to renew the contract...
Entity
Categories: Security Services
24, Report:
#991502
Posted Date:
Jan 13 2016
Vivint Security System Door-to-door sales person come to my neighborhood and lied to get me to switch from ADT security! Internet
Door bell rung one Wednesday evening after work. Salesman at the door trying to show us a security system. Already with ADT. Husband listens to sales pitch, salesman used camera as a topping. Didn't decide to get system until Saturday. Salesman offer to ...
Entity
Categories: Security Services
25, Report:
#991452
Posted Date:
Jan 12 2016
VIVINT SECURITY SYSTEM ,formerly APX, Vivint automatically renewed my contract without my permission or signature----what can I do to get away from this company? PROVO, Utah
I had a Vivint (formerly APX) security system installed over 2 years ago (April 2010). At that time I was told my contract committment was 2 years. Since that time I have become increasingly uneasy about the company and my system performing as promised. I began res...
Entity
Categories: Security Services