1, Report:
#1419440
Posted Date:
Dec 27 2017
Vonage Vonage VOIP Forced to pay for service that was cancelled.
Several years ago I signed up for Vonage VOIP telephone service at my house. After my contract was over, I tried to cancel my service which was a very lengthy process in itself. Several months later they were still charging my credit card. It took several phone calls and email...
Entity
Vonage
Categories: Services, Services, VOIP services, Telephone Companies
2, Report:
#1288768
Posted Date:
Feb 20 2016
VONAGE BUSINESS VONAGE VOIP phone company Atlanta Georgia
Elliot Campbell of Vonage promised simple easy non headache phone number move however it's been 6 months and stll not solve yet.Further he said credit should be given already as they charged my card for 4 months without having the phone # working and it's been 3 months waiting for c...
Entity
VONAGE BUSINESS
Categories: Telephone Companies
3, Report:
#1240062
Posted Date:
Jul 06 2015
Vonage misrepresentation, failure to provide service, refusal to refund Holmdel New Jersey
Signed up with Vonage September 2014, $17.80 month for 2 lines (2 telephone numbers).Auto billed my AMEX card 11 months and never ported either number from AT&T, nor notified me of their failure to port.
Vonage told me they would handle everything on their end and the AT&T service w...
Entity
Vonage
Categories: Telephone Companies
4, Report:
#1131964
Posted Date:
Mar 20 2014
Vonage VOIP Phone Company Vonage LLC Vonage charged my credit card fraudulently without me ordering or receiving any services, they refuse to refund me. Holmdel New Jersey
Vonage charged my credit card for services I do not have, nor did I order! They claim I live in Los Angeles, but I live in New York, Estipid byen gra puta conŷo, Et la brut Gringa bouzen san tèt zòtèy pye. They refuse to refund me! No phone number was ever given to ...
Entity
Vonage
Categories: Cross-Border Scams
5, Report:
#1069872
Posted Date:
Jul 25 2013
Vonage Vonage, VoIP, Misrepresentation, False Advertising, Lied about Price, Unauthorized Charges, Promotional Offer Lie Internet
My wife and I were at a cultural event and saw a VOnage kiosk. We spoke with the salespeople. They were offering unlimited domestic and international calling, including the modem and a 3-handset VoIP phone set for $9.99 and would waive the $29.99 startup fee. We signed up.Vonage w...
Entity
Vonage
Categories: Telephone Companies
6, Report:
#672613
Posted Date:
Dec 17 2010
CLEAR Clearwire Inc. WiMAX Broadband Service (Home Internet) Internet
Beware, this company/service is a joke! I was sick & tired of my AT&T DSL service for home. Even though I was paying for the Elite plan which was supposed to be 6 MBPS, I was getting less that 1 MBPS! Called AT&T customer service several times, everytime same story ........
Entity
CLEAR
Categories: Internet Services
7, Report:
#501351
Posted Date:
Jan 10 2010
Vonage VOIP Vonage international calling plan costs a whole lot more than 24.99!! Internet
I was really excited when Vonage came out with a $24.99 plan for unlimited international calling for over 60 countries. But when I was about to place an order, after giving my address, and credit card details, the estimated monthly charges that I was expected to consent to was $38.5...
Entity
Vonage VOIP
Categories: Telephone Companies
8, Report:
#440856
Posted Date:
Apr 05 2009
Vonage Fraudelent Billing Practices Holmdel New Jersey
I am complaining about the billing and collection practices of Vonage VOIP. I live outside the U.S. and it took me 18 months and the help of the Better Business Bureau to cancel my account, all the while they were billing me for services I could not use because their equipment fail...
Entity
Vonage
Categories: Telephones
9, Report:
#432492
Posted Date:
Mar 10 2009
Vonage VOIP Service Cancellation H*ll Edison New Jersey
Used Vonage for almost 6 Years and cannot complain about their VOIP Service however having Cell Phones made the use of VOIP unnecessary for the time being. Cancelling Phone Service with Vonage is just as bad as AOL H*ll. My Vonage Phone Service was always paid one month ahead and ...
Entity
Vonage VOIP
Categories: Internet
10, Report:
#423257
Posted Date:
Feb 12 2009
Vonage VOIP Phone Company Internet
Vonage's commercials depict this easy switch to their services. This is a complete lie. They take you through all sorts of hoops to get the service on and they do not disclose all of the hidden fees and charges. They also offer a 30 day money back guarantee if you don't like the ...
Entity
Vonage
Categories: TV Advertisements
11, Report:
#385014
Posted Date:
Oct 26 2008
Vonage VOIP Vonage practices shady business practices Lakewood New Jersey
The last three weeks have be telephone hell for me and my family.
Bottom line: no one should do business with them. Never mind the terrible phone service you get .. the technical support personnel are terrorists!
Here is what happened.
I was having telephone and internet ...
Entity
Vonage VOIP
Categories: Miscellaneous Companies
12, Report:
#381502
Posted Date:
Oct 15 2008
VONAGE VOIP SERVICE VONAGE IS THE WORT VOIP POSSIBLE- BUYERS ALL BEWARE!!! Lakewood New Jersey
VONAGE IS AN ABSOLUTELY TERRIBLE VOIP SERVICE!! BUYERS ALL BEWARE!!
Posted Wed, 10/15/2008 - 11:50
If Iknew that I would of had so much quality problems and serice problems with Vonage I would not have ordered that service for anything. I was originally going to get Phone Power ...
Entity
VONAGE VOIP SERVICE
Categories: Telephone Companies
13, Report:
#220222
Posted Date:
Nov 12 2006
Vonage VOIP Telephone ripoff dishonest fraudulent billing Groveport Ohio
Vonage account was never utilized by me
Vonage added an extra phone number to the account
without my permission
Vonage assigned me a Westchester, NY phone number that belonged to a Westchester, NY resident for 20 years.
My friends called the number and spoke with the lady...
Entity
Vonage VOIP Telephone Co.
Categories: Telephones
14, Report:
#216865
Posted Date:
Oct 20 2006
Vonage ripoff, did not disclose, cancelations Internet
This company will try everything in its power to keep you under contract. You are suppose to have a 30 day trial period before you are charged an early termination fee of 40.00. The Vonage representative made up everything in the book to keep my 160.00 because I have 4 lines with ...
Entity
Vonage
Categories: Telephone Companies
15, Report:
#215935
Posted Date:
Oct 16 2006
VONAGE VOIP PHONE SERVICE Continuing to charge, not cancelling service as requested 4 times Holm Del New Jersey
Six weeks ago,had problems with service.Constant calls and emails to Vonage,still no resolution,until last week,when they told me to either buy new adaptor,or have them send me another at full charge,plus shipping.I could not access the internet,while phone was attached, and could n...
Entity
VONAGE VOIP PHONE SERVICE
Categories: Telephone Companies
16, Report:
#214172
Posted Date:
Oct 04 2006
Vonage ripoff, dishonest, fraudulent billing, unethical Internet
I signed up for Vonage VOIP phone service by calling a representative. The Rep assigned me what he called a temporary number which was not a local number for me, and assured me that Vonage was very aggressive in aquiring numbers for transfer, and that if my number could not be trans...
Entity
Vonage
Categories: Telephone Companies
17, Report:
#201752
Posted Date:
Jul 19 2006
Vonage VoIP RIPOFF VIEW MY ACCOUNT NATIONWIDE INTERNET
So I signed up for Vonage (www.vonage.com) on July 15, 2005.
Although I was MOVING in May/June 2006, I didn't want to end service before a year was up so I paid for an ENTIRE MONTH OF SERVICE THAT I DID NOT USE.
According to my understanding of billing cycles, I was PAID THR...
Entity
Vonage
Categories: Telephone Companies
18, Report:
#186562
Posted Date:
Apr 22 2006
VONAGE VOIP ripoff dishonest billing abysmal business ethic Holmdel New Jersey
I signed up with Vonage on February 10, 2006. I had expected great service from Vonage but what I got was far from anything positive.
My intent was to transfer my current home number to them. They forwarded me what the call a letter of Authorization (LOA) in order to initiate th...
Entity
VONAGE VOIP
Categories: Telephone Companies
19, Report:
#183640
Posted Date:
Mar 28 2006
Vonage, VOIP Service ripoff terrible poor customer service continued credit card billing after cancellation excessive waiting for customer care Greensboro North Carolina
The low rates vonage advertised lured us to try Vonage. The no contract blurb was also appealing. Soon after the service began I realized why the cost was so much less as it is true that you get what you pay for.
The ease of contacting the sales department could not be more emp...
Entity
Vonage, VOIP Service
Categories: Telephone Companies
20, Report:
#176202
Posted Date:
Feb 15 2006
Vonage Disastrous service Ripoff Holmdel New Jersey
Vonage VOIP was applied for 12/30/05 for two telephone lines. We followed all required procedures.
One line is dead. Only outgoing calls can be made on the other. Our business now has no effective telephone service.
Vonage has billed us for equipment and service.
Vonage is no...
Entity
Vonage
Categories: Telephone Companies