1, Report:
#889323
Posted Date:
May 28 2012
AOL America On Line AOL has billed me 8 years after I cancelled my subscription! Sterling, Virginia
I just discovered that AOL has been billing my credit card 8 years after I called them and cancelled my subscription and when I had my credit card # changed they sent me letters asking for additional money while threatening to send me to collections if I didn't comply!
Entity
AOL America On Line
Categories: Internet Service Providers
3, Report:
#510407
Posted Date:
Oct 16 2009
America Online :AOL AMERICA ON LINE AOL to Lose long time customer over 7 dollars! Internet
Last month I switched from a debit card to check draft to pay my AOL bill. I have been a customer of AOL for more than 15 years. I was not aware of a 7 dollar fee associated with this type of bill payment because when we first signed up there was no fee associated with t...
Entity
America Online Aka:AOL
Categories: Internet Service Providers
4, Report:
#463312
Posted Date:
Jun 20 2009
America On Line AOL Cancelled My Account Dulles Virginia
AOL cancelled my account Memorial weekend. I called and was told to write a letter to Va. I have now written two letters and including my new email and my phone number and they have not responded. My old email was (((redacted))). it was a paid account that I had for over 10 years an...
Entity
America On Line AOL
Categories: Internet
5, Report:
#360968
Posted Date:
Aug 09 2008
America On Line aol is still taking money out of my bank account. Even though I Have canceled 3 times Internet
On June 5th 2008 I called aol customer service to cancel my service, after I learned that. aol was taking money out of my bank account. Even though I had a different internet server. aol gave me a run around.
They kepted me on the line for 45 minutes. Trying to find my accoun...
Entity
America On Line
Categories: Internet Services
6, Report:
#228564
Posted Date:
Jan 04 2007
AOL - America On Line Fraudulent billing practices rip of, Chatsworth California
Aol charged my credit card twice for my aol account. They'd write two different months on the bill. I thought that they were charging me for the month prior and the current month. Then after several months went by, I pulled out all my bills and sure enough, they were double charging...
Entity
AOL - America On Line
Categories: Internet Service Providers
7, Report:
#217544
Posted Date:
Oct 25 2006
America On Line AOL overcharged me $22, I called billing and spoke with a aol rep.a was told that I was due a refund. next day my credit card was charged the 22 dollars I had to PLEA with them just to cancel my home acount!! and I can forget about my 22 dollars Aol.com Internet
I was over charged $22 by AOL so I called billing and spoke to a AOL rep. in the country of India. He told me that I was due a refund and that he would take care of it. The next day I recived a e-mail from AOL saying that my refund was denied, I called again and was offered some fr...
Entity
America On Line - AOL
Categories: Internet
8, Report:
#216931
Posted Date:
Oct 21 2006
America On Line *AOL Calling all hrs of the day and night and sending notices on Deceased INDIVIDULE Virginia Virginia
My uncle passed away in february and I have sent muliple times the death certificate and they still call and send notices. I had a crs actrually tell me that they dont think he passed away because the acct was used in july advised I logged in to see if the acct was de activated. I a...
Entity
America On Line *AOL
Categories: Internet Service Providers
9, Report:
#213293
Posted Date:
Sep 29 2006
America On Line, AOL Obnoxious, shame on you type of scam promised the moon! Dulles Virginia
America On Line promises Anti Virus and I can't download it. That particular page is frozen, I can't access it. I have tried everything. This is a website that should have state of the art technology. This type of abuses and errors are unacceptable.
Pedro
Scottsdale, ArizonaU.S....
Entity
America On Line - AOL
Categories: Internet Service Providers
10, Report:
#208190
Posted Date:
Aug 31 2006
AOL, America On Line, AOLSalker.com Violation Of the Electronic Privacy Act of 1996, Computer Fraud And Abuse Act 1996 Dulles Virginia
In March of 2006 through May of 2006 AOL caused search data which was searched by AOL subscribers to be released to a third party who in turn published that information on the World Wide Web without regard to the safety security and privacy of AOL members causing absolutely imeasure...
Entity
AOL / America On Line
Categories: Internet Service Providers
11, Report:
#200630
Posted Date:
Jul 12 2006
America On Line - AOL ripoff Unlawfull bogus charges were made to my credit card from AOL I had to cancel my card in order to stop the charges from reoccurring Internet
In January and Febuary of this year, I noticed charges were made to my credit card from AOL whom I have never even talked with.
I had to cancel my credit card which I have had for over 20 years in order to get the charges to stop.
AOL has since contacted me and demanded payme...
Entity
America On Line - AOL
Categories: Internet Service Providers
12, Report:
#199833
Posted Date:
Jul 11 2006
America On Line - Aol ripoff unhelpful with a 13 year olds acct , to find out who she was chatting with or password Sterling Virginia
This company was not helpfull at all and did not care that my 13 year old daughter open an aol acct. and was online chatting with other people and giving out personal info. would not give password so we could find out who these people were that daughter gave personal info to. Even a...
Entity
America On Line - Aol
Categories: Internet Service Providers
13, Report:
#190036
Posted Date:
May 05 2006
AOL, America On Line Incompetent, useless, dishonest, infuriating tech support Internet
I started a trial subscription to AOL because it came with a Dell computer. At first the software kept cutting me off. I called tech support. A recording tries to guide me to do an XP System Restore before I can talk to a technician. This cannot cure my problem.
After a lon...
Entity
AOL America On Line
Categories: Internet Service Providers
14, Report:
#180733
Posted Date:
Mar 12 2006
America On Line AOL charges me for using their CD for FREE AOL for 50 days ripoff Jacksonville, Florida Internet
AOL was my first provider and it was no good then. That was back in the time of dial-up connections and they constantly cut off; remember the mess? I finally came to my senses and chose another service. I was HAPPY.
Then I started seeing all the AOL ads and the major improveme...
Entity
America On Line AOL
Categories: Internet Service Providers
15, Report:
#165573
Posted Date:
Nov 22 2005
America On Line - AOL ripoff Fletcher Ohio
bought PC aol optimised with 30 day free trial. was to be billed to my credit card in 3 monthly installments of about $100.00 plus shipping& handling(about $50.00). billing was done all at once on my credit card at a cost of about $350.00. Not the agreement I made with them (aol) or...
Entity
America On Line - AOL
Categories: Computer Manufactures
16, Report:
#156375
Posted Date:
Sep 10 2005
America On Line, AOL Ripoff Charge me for amount I do not owe. Dullies Virginia
AOL told me I owe $135.00 for subscribing to AOL. I sign up the last part of April, 2005. I was suppose to get six months for free. They told me I only got two months for free. I bought my computer from Del in April 2005. That was my first computer I ever own.Del told me I get six m...
Entity
America On Line, AOL
Categories: Internet Service Providers
17, Report:
#140148
Posted Date:
Apr 26 2005
America On-line AOL Advice needed Lafayette Internet
In October of 2004 i received a free AOL internet CD and subscribed to it giving my debit card number. I totally forgot that it was one month free service and used it till December 2004.
Anyway, In November 2004, i lost my debit card and got it cancelled and got a new one with a ...
Entity
America On-line
Categories: Internet Service Providers
18, Report:
#132898
Posted Date:
Feb 26 2005
America On Line AOL Failure to cancel and improper use of collection agency Internet
AOL has a long established history of billing practices which are at least a nuisance when they refuse to discontinue service even though there is no long term contract involved. They go beyond a nuisance however when they employ a collection agency for $23.90 and adversely impact ...
Entity
AOL
Categories: Internet
19, Report:
#104142
Posted Date:
Aug 18 2004
AOL - America On Line ripoff Zules Virginia
I have been with AOL for quite some time. I went to Verizon because it was less expensive for DSL. When I called AOL to cancell they told me they would give me 2 free months of the Bring your own service plan for $14.95 a month unlimited. I was on $4.95 a month just to get my ema...
Entity
AOL - America On Line
Categories: Internet Service Providers
20, Report:
#103027
Posted Date:
Aug 10 2004
AOL, America On Line ripped of by America Online, claims no way to speak to legal dept. only can contact through the mail!! Internet
I used to be an aol customer years ago but got fed up with problems with them so I cancelled. Then in 2003 I tried one of those stupid free disks and was ripped off.
I was charged 155. bucks to my credit card for monthly usage when it was supposed to be free. AOL stated that the...
Entity
AOL, America On Line
Categories: Internet Service Providers
21, Report:
#1386
Posted Date:
Jul 18 2004
aol overcharged me and refuses to honor a refund
i subscribed to aol and wnated unlimited time on line for the fee of 21.95. this was to be taken out of my checking account. my husband does the check book balance and after 3 months asked me why aol was taking any where from 90 to 101 a month out of our account.
come to find ou...
Entity
america on line
Categories: Internet
22, Report:
#87506
Posted Date:
Apr 13 2004
America On Line - AOL Checking Account Robbery Dulles Virginia
For almost 3 years I have had AOL and my internet provider. The second year was really not by choose. They said someone in my household elected to have my account be paid yearly, so they took almost $340.00 from my checking account. This was last year. Since they had already rem...
Entity
America On Line
Categories: Internet Services
23, Report:
#74108
Posted Date:
Dec 05 2003
AOL AMERICA ON LINE ripoff stealing money out of my bank account! I don't even have AOL. Internet
5/03: I first used a free 2 mo. AOL Trial cd. No charge on your credit card (Visa-debit) if you cancel within that time.
6/03: Aol was too slow, I called AOL and cancelled. I wanted to make sure they would not charge me. I then ordered high speed Internet cable service.
12/0...
Entity
AOL AMERICA ON LINE
Categories: Internet Services
24, Report:
#72166
Posted Date:
Nov 17 2003
AOL ripoff pushy and refused to refund my money consumer rip-off fraud Jacksonville Florida
In April I cancelled my membership with AOL and was asked for a free 2 months for $1 which I refused. I did not realize they nonly charged me $2@$1 each month but then they charged me $12.95 after I deleted all their programs on my cumputer and I was told it was cancelled.
They l...
Entity
America On Line
Categories: Internet
25, Report:
#71464
Posted Date:
Nov 10 2003
America On Line ripoff Fort Lauderdale Virginia
I signed up with AOL and decided to to cancel which you almost cannot due.Even after I canceled I was still charged for the membership and it took me hours to cancel.They ripped me off for $2 which I did not know untill it was too late but after hours of trying I did get the $12.95 ...
Entity
America On Line - AOL
Categories: Internet