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  • Report:  #74108

Complaint Review: AOL AMERICA ON LINE - Internet

Reported By:
- Riverside, Ca.,
Submitted:
Updated:

AOL AMERICA ON LINE
AOL AMERICA ONLINE SERVICE Internet, U.S.A.
Phone:
866-215-7772
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
5/03: I first used a free 2 mo. AOL Trial cd. No charge on your credit card (Visa-debit) if you cancel within that time.

6/03: Aol was too slow, I called AOL and cancelled. I wanted to make sure they would not charge me. I then ordered high speed Internet cable service.

12/03: AOL has been taking (stealing!) $23.90 out of my debit visa account every month since I cancelled! That's $140.80. They also took a extra $80.00 out last month. I use this account for gasoline, paying bills, sm. purchases. I wrote checks, ect. thinking I had "such amount" balance after depositing my work check. Aol caused me to to get lots of bank charges like $32-$64 on a $4.00 purchase. It's adding up!

This has been the worst nightmare. The bank has not been much help either (red tape ,bank charges not refunded yet) BofA said I was supposed to have asked aol for a cancellation # to prove I cancelled. WHAT? Question? Is Bank of America and America on Line on the same team ? Then why can I cancel my bank account for the reason of fraud, open a new one to prevent anymore fraud, and aol still be able to take my hard earned, busting my a*s all week, money right out of my new account too?

Christine

Norco, California
U.S.A.


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