1, Report:
#1193158
Posted Date:
Dec 05 2014
Brother International DTG Division Peter Holland and Lawrence Davenport No support or Service for digital to garment New Jersey Nationwide
I recently lease a digital to garment printer from the brother corporation for $40,000. We'll their sales rep who sold me indicated that they would be there to service and assist me with my new business venture. How excited I was to be a garment printer who would have special ...
Entity
Brother International DTG Division
Categories: Printing & Copy Services
2, Report:
#1189966
Posted Date:
Nov 19 2014
Brother International No Conscience Bridgewater, NJ Nationwide
Brother has demonstrated unconscionable customer relations. I expressed a complaint about ink cartridges which would no longer function - even after only minimal use, with plenty of ink sloshing around. This is what they did: (1) invoked a 90 day policy to shut out the consumer...
Entity
Brother International
Categories: Computer Manufactures
3, Report:
#1168742
Posted Date:
Aug 10 2014
Brother International Brother International Free support is not free...bait and switch Bridgewater, New Jersey
Brother printer products should be avoided. My 4 month old brother printer did not respond to Wi-Fi command. I called Brother Printer tech support, which is supposed to be free, and was told I had too many old programs and junk files to get me reconnected to the...
Entity
Brother International
Categories: Computer Manufaturers
4, Report:
#1082871
Posted Date:
Jun 24 2014
brother international corporation brother internationalbrother drains ink, does not print B/W when color ink runs out, false advertizing bridgewater New Jersey
Brother International sells printers and other office machines. They neglect to tell you that if you run out of color ink,
then you cannot print. Not even in Black even though the cartridge is full. In their brochure they say that you can print,
however, that is a lie as I c...
Entity
brother international corporation
Categories: Miscellaneous Office Services
5, Report:
#1112482
Posted Date:
Jun 12 2014
Brother International They are selling factory sealed printer cartridges that are empty,paper jams constantly Bridgewater New Jersey
I purchased a Brother MFC-J280W in July. The paper constantly jams when the machine is set to the corrrect paper type.
The machine will not load photo paper at all without jamming no matter how few or many pieces of photo paper are loaded.
I purchased new Brother printer cartr...
Entity
Brother International
Categories: Desk Top Publishing
6, Report:
#1049695
Posted Date:
May 10 2013
Brother International Failure to honor warranty Bridgewater New Jersey
I purchased a brother all in one printer in November 2012. The model number was MFC-8910dw. According to the warranty for this model number, I am entitled to one year of on site service. The plastic pieces of the paper tray fell off and I called brother to see if they could re...
Entity
Brother International
Categories: Electronic Manufacturers
7, Report:
#1025947
Posted Date:
Mar 09 2013
Brother International Corporation (BIC) BIC, Brother USA Toner Cartridge Scam Bridgewater, New Jersey
I have to say that this is very disappointing to have to report, since we used to be big supporters of Brother printing equipment, and pretty much recommended and installed their printers at most of our clients locations, but Brother crossed a line today, that in our eyes appears to...
Entity
Brother International Corporation (BIC)
Categories: Computer Manufaturers
8, Report:
#760439
Posted Date:
Aug 03 2011
Brother International Corporation Ignores Customers and Gives Them the Run Around When their Defective Machines Break Lansing, Nationwide
I have had nothing but problems with my Brother MFC-9840CDW printer every since I bought it about two years ago. I have been fighting with Brother since that time on it. When I try to make a copy, it often will not let me because it thinks it's receiving a...
Entity
Brother International Corporation
Categories: Computer Manufaturers
9, Report:
#755615
Posted Date:
Jul 20 2011
New Image Computers, Inc Support USA Unethical Sales Practices Blauvet, New York
On 7/6/2011 I called 800-555-1212 to obtain the number for Brother International I received
the number 800-643-3090. When I called this company misrepresented themselves as
Brother-USA and stated that Brother changed their support policy to start charging for support.
I asked the...
Entity
New Image Computers, Inc
Categories: Computer Service & Repair
10, Report:
#692509
Posted Date:
Feb 08 2011
Brother International Toner Empty , Internet
Has anyone noticed that when the Brother Machines say toner empty, the cartridge still has plenty of life? We have a MFC-9560CDW, after only 2300 prints (not full pages) toner empty came on, forced to replace with new Cartridge. After reading on Google found way ...
Entity
Brother International
Categories: Electronic Manufacturers
11, Report:
#684365
Posted Date:
Jan 19 2011
Brother International Printer will not print in black/white Bridgewater, New Jersey
Brother makes several printers, copiers, etc.that will not let you print in black/white (default printer to black/white). Their printers have have 4 different colored cartridges for each printer, if "just one of"the colored cartridges are low, the printer will not work. In...
Entity
Brother International
Categories: Computer Manufaturers
12, Report:
#586600
Posted Date:
Mar 29 2010
Brother International , Brother BROTHER BUSINESS MACHINES Brother 845c MFC Inkjet Multifunction printer/fax/copier Bartlett, Tennessee
Purchased new Brother MFC 845c (top-of-the-line ink jet multi function printer/fax/copy machine) one year ago at Staples, in Solana Beach, CA. Light home use for just one year, and less than 200 printed sheets. Printer failed to print black, despite using built-in menu p...
Entity
Brother International , Brother
Categories: Electronic Manufacturers
13, Report:
#468256
Posted Date:
Jul 10 2009
Brother International , Brother Brother lied about a reset code for End Toner Life Bridgewater New Jersey
I work at a law office our DCF-8065DN printer & copier said Toner Life End. I ordered a toner cartridge. When I received it I installed it just as it said in the manual. Still said Toner Life End. I called three times one of those times was with Anna on the tech side she was sup...
Entity
Brother International , Brother
Categories: Computer Service & Repair
14, Report:
#1032216
Posted Date:
Apr 06 2007
Brother International Corporation Manufactures inferior products and doesn't back up warranties Ripoff Bridgewater New Jersey
We bought a Brother MFC-420 CN Multi function printer. 1 month after installation all Network connections disappeared from both computers. We have had to install at least a dozen times and after 1 year still have issues with printer information disappearing. Brother will not honor w...
Entity
Brother
Categories: Miscellaneous Electronics
15, Report:
#10164
Posted Date:
Apr 14 2005
Office Max, MAXASSURANCE GE Warranty contract and Brother International Ripoff. Be aware of their product warranty ripoff scam
Hello fellow drummers and friends
Please pass this alone to people in your e-mail list and friends hopefully it may reach Office Max, GE Warranty Management, Inc. and Brother International Corporate Headquarters and these Company take heed to the power of consumers who have patro...
Entity
Office Max, MAXASSURANCE GE Warranty contract and Brother
Categories: Audio & Electronic Retail Stores
16, Report:
#111506
Posted Date:
Oct 05 2004
Brother International Corporation ripoff , steeling from people Bridgewater New Jersey
I decided to buy a new fax machine for our office so I bought a brother's Fax-565. It worked great until it started telling me I needed to buy a new cartridge which I thought was strange because the Fax was only two weeks old. I called the company only to be told that they come on...
Entity
Brother International Corporation
Categories: Miscellaneous Office Services
17, Report:
#57483
Posted Date:
Jun 10 2003
Brother International & Office Max rebate scam New Rochelle New York
I purchased a Brother P-Touch label maker at Office Max in Kansas City that offered a $30 mail in rebate. The rebate requirements included: a rebate form, an original receipt, and an original UPC bar code.
When I called to inquire about my claim I was told that it had been den...
Entity
Brother International - Office Max
Categories: Electronic Manufacturers
18, Report:
#47176
Posted Date:
Mar 06 2003
Brother International Corporation No Customer Service Printer a Total Rip Off !!! Irvine California
In December my father bought me a brand new Brother HL-1440 laser printer for a Christmas gift. Wow!, I think to myself, Now I can make all the copies of my child's school work I need.(We are home based private school).
Wrong! The printer does print, however, it also prints a ful...
Entity
Brother International Corporation
Categories: Computer Manufaturers