- Report: #1520820
Complaint Review: AAA -
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Author Confirmed
Why?
AAA
United States
Web:
N/A
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Business Rating:
(1)
Tell us has your experience with this business or person been good?
AAA stranded, car overheated needed to utilize my AAA premier policy
My toyota overheated, parked quickly and began the process of requesting a tow to my house. Contacted AAA and figured a tow would come in an hour of so, Wrong. It was disorganized, sending me to a specialized call center, ect.
The phone person said if no one shows up in 2 hours, call back, after 5 hours, I called a private towing service who was there in 45 minutes. I was towed 28 miles and it cost $235.00, but i was finally home.
I figured i was out of luck but Triple A reimbursed me the full amount. I had to show proof of payment and business towing info. So it was kind of a mixed bag, but they did the right thing so I'm staying with them.
