- Report: #1527490
Complaint Review: Amazon -
-
Author Confirmed
Why?
Amazon
United States
Web:
Amazon.com
Categories:
Business Rating:
(2)
Tell us has your experience with this business or person been good?
Amazon Amazon.com Would not Price Adjust an item purchased less that 2 weeks prior. The price difference was $45 and they would not help me. Price adjustments within 30 days of purchase is Standard Retail Practice!
I purchased a smartwatch from Amazon for $189 less than 2 weeks later the same smartwatch is on Sale for $144.
I requested a Price Adjustment of $45 and Amazon refused, telling me they don't meet their own prices only competitive store prices. How idiotic is it to screw your own best customers!
I have cancelled my $139 Prime Membership and will never do business with Amazon again.
This is after being a Member for almost 15 years.
I am also returning the watch I purchased as well so Amazon just cut their own throat and thearen't smart enough to even care!
2 Updates & Rebuttals
Rick
Rhode Island,United States
Your Mistake
#2Consumer Comment
Thu, July 13, 2023
It doesn’t matter if it’s "industry standard.” Amazon’s policies clearly state that they are obligated to offer price adjustments after purchase. You knew Prime Day was coming, and you should have waited to make the purchase.
Tech
Illinois,United States
My Actions
#3Author of original report
Tue, July 11, 2023
After this terrible Amazon ripoff I cancelled my PRIME account and I'm returning the Smartwatch and disabling all Amazon devices in my home. I will never do business with Amazon again!!!
