Complaint Review: AMuap - Lithia Florida

Greetings,

On February 1, 2022, I ordered an engine for my 2009 Honda Accord, from AMuap. The order went through, and I got a confirmation. On February 3, 2022, I received an email, see below, from AMuap asking me what engine I needed. I had hoped that my engine would be shipped by February 3rd. Not only that, how can they not know what I need when they sent me a confirmation on February 1st that they have the engine in stock?

That same day i.e., February 3rd, I did some research and found out that AMuap was not reliable. I then decided to cancel my order, which I did. I got a refund in a form of a check with $239 for restocking fee. So, I contacted the sales department and explained that there cannot be a restocking fee if you never got an engine out of stock.

In fact, you sent me an email asking what kind of an engine I needed. You cannot just $239 for no reason. As the reviews showed me, it is complete silence until this day. I want you guys not to fall for scams. Look for parts locally; meaning within a couple of dozens of miles away so you may drive and check what you’re buying.

I am still hoping that AMuap will reimburse me my $239. Otherwise, I will post this review on every single site that deals with reviews.

1.      Here’s AMuap’s email confirming they HAVE the engine. This is on February 1st. in number 2 below, you’ll notice that on February 3rd they still don’t know what engine goes into my car (and then they talk about restocking fee).

[email protected]

To:[email protected]

Tue, Feb 1 at 1:15 PM

Toll Free:

​1-866-548-2444

Best prices for QUALITY used auto parts!    Guaranteed!

  www.Amuap.com

Hi ,         Reference # 3321997

AM Used Auto Parts is please to offer the part(s) you have requested for your 2009 Honda Accord

Auto Part

Engine

Description

2009 Honda Accord 2.4 L Automatic 4x2

Mileage

62k

Quoted Price

$1195.00

Tax (FL)

$0.00

Total w/ Tax

$1195.00

Includes shipping

Warranty

3 Yr. Parts Only Limited Warranty Year

Click Here to Buy Now

All Florida sales subject to Florida sales tax. 

WHAT BUYERS ARE SAYING ABOUT US:

"The tranny was exactly as advertised. The shipping was a little slow but that was understood going in. Overall,, I am happy with the transaction If I need another engine/transmission I would ship here again! "

1/21/2022 -  RANDALL C. -  CA

Click here to see more Reviews

• All parts come run-tested and guaranteed with a 1 or 3 year warranty.  Ask for details or visit https://www.AMuap.com/warranty.html
• Engines come complete less alternator, starter, power steering pump, AC compressor and turbo (if applicable)
• Transmissions come with torque converter. 4x4’s do NOT come with a transfer case.
• All reasonable offers will be considered. Visit our website and see our Reviews; what others say about us.

Joseph Miller

Sales

2. Here’s AMuap’s email asking me what engine I need (after they confirmed that my engine was in stock on February 1st):

 On Thursday, February 3, 2022, 03:02:47 PM CST, Shipping AMuap <[email protected]> wrote:

Good afternoon!

Please confirm which unit you need

2.4L, VIN 1 (6th digit, Cpe)

2.4L, VIN 2 (6th digit, Sdn), EX, Canada emissions

2.4L, VIN 2 (6th digit, Sdn), EX, Federal emissions

2.4L, VIN 2 (6th digit, Sdn), EX-L (leather), Canada emissions

2.4L, VIN 2 (6th digit, Sdn), EX-L (leather), Federal emissions

2.4L, VIN 2 (6th digit, Sdn), LX, California emissions, AT (PZEV)

2.4L, VIN 2 (6th digit, Sdn), LX, California emissions, MT

2.4L, VIN 2 (6th digit, Sdn), LX, Canada emissions

2.4L, VIN 2 (6th digit, Sdn), LX, Federal emissions

2.4L, VIN 2 (6th digit, Sdn), EX, California emissions, PZEV

2.4L, VIN 2 (6th digit, Sdn), EX, California emissions, w/o PZEV

2.4L, VIN 2 (6th digit, Sdn), EX-L (leather), California emissions, PZEV

2.4L, VIN 2 (6th digit, Sdn), EX-L (leather), California emissions, w/o PZEV

3.5L, VIN 2 (6th digit, Cpe), AT

Thank you!

Shipping Department

7526 Lithia Pinecrest Rd. Lithia, FL 33547