- Report: #1503942
Complaint Review: canadianextractshemp.com - North York ontario
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Author Confirmed
Why?
canadianextractshemp.com
PO Box 1339 North York, ON North York, M3J 0T6 ontario, Canada
Phone:
1 833 400 0035
Web:
https://www.canadianextractshemp.com, https://canadianextractshemp.com/trial.php
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
canadianextractshemp.com canadian extracts Fraud on Trial products North York ontario
I applied for a free Trial with canadian extracts a small bottle of hemp oil extract, i was asked to pay shipping only $4.95 US. as per the AD. I also recieved a jar of anti wrinkle cream 30ml, which was not advertised with hemp oil extract trial. This was done i got the products a bottle of hemp oil and a jar of face cream.
I didnt realize it was on automatic shipping since at the time it did not say automatic shipping .When i received a second set of products i immediately checked my bank account and called the company, i was charged on the 13th Sept., 2020 $134.64 cdn, and on11th Sept.2020 $132.15cdn. I was told to return the items for a refund only if i gave them the post information. It was done. I was refunded .
Upon checking my account i realized i was charged again on 12th Oct 2020 $134.64 cdn and on the Oct 14th, 2020 , $132.15 cdn
I called and spoke Laurie who said she was the account manager, she would not give her last name. She told me that a free trial does not mean free sample products and i had to pay for the trial products which i received. this is the Ad that was posted : CONFIRM YOUR EXCLUSIVE TRIAL NOW, LIMITED QUANTITES AVAILABLE. JUST PAY SHIPPING. $4.95US
SO BOTTOM LINE, I WAS CHARGED FOR A SUPPOSEDLY TRIAL OFFER FULL PRICE.
I sincerely hope that something positive can come out of this report for all those who has been affected include myself and get a refund. I still cannot understand why one would have to pay full price for something that was deemed a Trial Offer pay shipping only. False advertising.
Thanks for your kind ear. Hoping to hear from you asap
Regards Marilyn
