I bought a policy and found a better offer I contacted then a week later and requested a refund. they sent me paperwork I filled it out mailed it back in and after waiting over two months for my refund now they saying they didn't get my request before the 30 days was up, they are saying my signature and date was ok, but the date of the post mark was over 30 days and looks like it got held up in the Postal service Therefore i lose my refund.