I was shown a nice apartment, I asked if this was going to be my apartment, I was told yes. Move in date came and I was instructed that my apartment wasn't ready. Waited 14 days and was told that the occupants had just turned in the apartment keys one day ago and that I could move in. Cabinets and walls were filthy with food and unknown stuff. Kitchen cabinet fronts fell off to the grown, holes in garage walls, no washer or dryer.
I asked where washer and dryer was and was told that "technically, you don't pay for them, they just come with the apartment so deal with it. I complained and had to wait two weeks for what should have been there. I was charged $20-25 monthly for valet trash pickup monthly. What the hell, dumpster is around the corner. I didnt agree to this. "Sorry, everyone pays it"... I came home and there was insulation all over the shelf in the closet and large foot prints. Office stated no one was there
. Looked into the attic and someone had cut out all the fire proofing walls in the attic allowing anyone to move from one apartment to another and just drop in. I complained about neighbors discussing what I did in my own apartment through wall. My lady said, did you hear that. I said yes and turned off my lights and told management I thought there were cameras in my apartment. Management did nothing. I just got out of shower and heard two young girls giggle and described my appearance. I was freaked out.
I complained to Manager, nothing happened. My Wyze cameras caught a maintenance man coming and going into my apartment. I asked Management why he was in my furnace room, Management couldn't explain it because he hadnt any reason to be in there. You can see him rolling up a long thin cord and dropped it while trying to sneak it into his pocket. I pulled the bathroom register and bedroom registers to find that the duct work had been cut out with accesses, pointed towards shower and the beds.
I contacted Connor Group, nothing was done. I filed with BBB trying to get my deposit back. I was told it was mailed a month ago. I moved out 10/27/21 its now after Christmas and was told check was sent today 12/28/2021. Connor Group changes management every 6 months or so. That away they don't have to answer for the lies told or actions that are unjustified.