Went in to get an estimate on damage from deer strike on my 21 Lincoln Aviatior Grand touring black label. I needed to get an estimate for insurance company. While there also discussed the possibility of fixing a small ding on door as well as side glass. I was told I would get an estimate for those repairs separately. He had me sign a dark red form hard to read with black lettering as I asked for the additional estimate. His response "sure if you can sign this we will get that to you". Turns out it was a form instruction insurance to cut check directly to Eby Collision. I have found a shop much closer than Eby an hour away. Also looks like I may have to pay this out of pocket and go after insurance separately. I am finding parts about 30% less than Eby Collision prices. Also finding that there are many parts not damaged but are on the estimate. I believe it is clear what business practice they follow. Eby Collision is holding the estimate hostage until I pay for the side window glass which has nothing to do with the separate insurance claim. BE VERY AWARE OF THIS BODY SHOPS BUSINESS PRACTICE