- Report: #1524287
Complaint Review: Evolve Vacation Rental - Denver CO
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Author Confirmed
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Evolve Vacation Rental
7124 E 6th Ave Pkwy Denver, 80220 CO, United States
Phone:
303.330.5122
Web:
https://evolve.com/
Categories:
Business Rating:
(1)
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Evolve Vacation Rental Evolve - Booking.com - Yvana Chiha Didnt clean vacation rental, tried to clean during our stay, we had to leave due to allergy induced asthma, refunded 6% of stay after 1 night of 7. Denver CO
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We booked through Booking.com and the property had dog hair all over it. We booked a week but stayed one night as my son has allergy-induced asthma so we had to check out early. He was unable to breathe and even had to stay at a hotel the first night, while I stayed with his siblings. We had to find a hotel for the remaining stay in Denver. We stayed 1 night of our 7 nights and got a $250 refund out of my $4k total stay. I disputed the remaining nights and the dispute was reversed as they provided a clause that the fees are non-refundable. This is a scam, they could care less about their properties and only strive to steal and retain money from families visiting with children (5 kids). This is a pathetic company, they even stated in the dispute that we accepted the $250 refund, how is that even possible? I will review EVERWHERE and dispute with AMEX again and again until it's solved. Booking.com will hear about Evolve and hopefully rip all their properties from the network to save future complaints. I hope the property owner, Yvana Chiha, catches on because she will end up leaving Evolve a review about how they screwed her investment up like many others have if these actions continue as they have with us.
The resolution is to refund the remaining nights and if this won't happen without legal action then I will contact my council and take it to the next step. I'm sure many others I find online would like to join in on a case regarding Evolve and their inability to perform to standards expected by the hospitality industry.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
United States
FLU POEM
#2Consumer Comment
Thu, February 02, 2023
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