- Report: #1519938
Complaint Review: Generac - Mount Dora Florida
Reported By:
Thomas -
Mount Dora, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Generac
30400 Carthusian Pl Mount Dora, 32757 Florida, United States
Phone:
8884363722
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Generac Expensive Mistake - Don't buy Generac without knowing the issues Mount Dora Florida
Buyer Beware - Generac Generator and Propane Tank Installation - All-In-One Propane - Leesburg and Electrix electrical Installation. Disappointment does not begin to define my experience with Generac and Electrix! After waiting 13 months to have the propane tank and 22k generator installed and paying $15k, the system has not worked for the last three power outages.
Three repairs later and they tell me it "should" work during the next power outage. Well, today, I added the Generac app so I could monitor whether the system was working or not. They have the gall to charge $50 a year for the app to tell me whether their system is working or not!!!!!! This charge was not disclosed anywhere in discussions leading up to the purchase or installation!
Yesterday, I wrote about the new Carrier A/C system. Well, Carrier's app does everything that the Generac app does and does not charge extra. I have asked Generac to reconsider charging for this app self-monitoring. Will advise if they respond. At this time, I do not recommend any of the companies above. Carrier (Summa and Tonys) and Generac (All-In-One & Electrix) - Two very different experiences!
