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  • Report:  #1530351

Complaint Review: Grubhub - Chicago Illinois

Reported By:
- NJ, United States
Submitted:
Updated:

Grubhub
111 W Washington St Ste 2100 Chicago, 60602-2783 Illinois, United States
Phone:
1 (877) 585-7878
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

Grubhub does not care about it's customers.

The customers have no voice; they are ignored.

I did not receive a pizza from Reggio's Pizza.

I contacted support and they said no refunds.

Why are the customers treated like criminals?

Any suggestions?



1 Updates & Rebuttals

Rick

Rhode Island,
United States
Drivers Are Treated Worse!

#2Consumer Comment

Sat, December 23, 2023

Companies like GrubHub rake in profits from restaurants and delivery drivers even though they aren’t doing any of the work. Having driven for GrubHub, I know that they track your every move by GPS and require you to submit a photo of the delivered food on the customer’s doorstep. So on the one hand, I’m skeptical because, if they denied your request, they probably had a photo or other proof. But on the other hand, the delivery companies do mistreat everybody, so I guess it’s not impossible.

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