- Report: #1340736
Complaint Review: Gunther vw of Fort lauderdale - Florida
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Gunther vw of Fort lauderdale
33317 Florida, USA
Phone:
954-797-1660
Web:
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Business Rating:
(1)
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Gunther vw of Fort lauderdale On November 17, 2016, I Adrian Oriolo arrived to Gunther Fort Lauderdale looking for a Vw GTI 4 doors, I has previously talked to Daniel Guzman. I have found the car I was looking for and We started negotiating. Today November 29, 2016 my wife called asking for the final bill and they don't have the Explorer yet. Fort Lauderdale Florida
On November 17, 2016, I Adrian Oriolo arrived to Gunther Fort Lauderdale looking for a Vw GTI 4 doors, I has previously talked to Daniel Guzman. I have found the car I was looking for and We started negotiating . I did explain my wife was the purchaser but I was making the deal and after offer was accepted I was going to ask her to come and sign paperwork, the only reason is because we have children's and she couldn't be here, Also they knew I was trading in a 2014 Fort Explorer witch was left over 4 payments of $378.
After an Hour of conversation Janis Turoczi , Daniel Guzman and myself got an agreement and it was trade in the Explorer and I will have to put down $2000 with a payment starting $299 plus tax. We shake hands in Guzman office, I taught was A fair deal and I was happy, This is my 3er car buying in Gunther. Also I gave to Janos and Daniel 2 cigars each of appreciation for a smooth transaction. When paperwork was ready my wife come to signed the paperwork.
So I left my wife signing paperwork wile I was passing the Item from the explorer to the GTI. We left home after reviewing paperwork my wife paid only $488 so I ask Why but she didn't understand the all deal we arrange and I felt scammed, Instead trade in at the end the deal they change with out my consent and Gunther will only drop the Explorer to a Fort dealer, leaving us with the rest of the payments and wear and tear.
Really disappoint after and Hour I came back asking to talk to Janos and Daniel but they weren't there, but I talked to Gary Biafore, I gave the explanation of the deal and I requested the original paperwork signed by me accepting the deal, but Biafore denied it, in my frustration my accent got thicker and I ask to cancel the deal because it wasn't what original signed and several times Mr Biafore respond me" THIS IS AMERICA AND WHEN YOU TAKE A CAR YOU DON'T RETURN IT" and he said it not once but twice like I came yestarday from a foreign country, I felt discriminated by his comments.
First of all Mr Biafore doesn't know me and I been US citizen for the last 15 years and second Mr Biafore didn't know I was recording the all conversation, I know wasn't with out his consent but I already didn't trust Gunther VW at all and it took me to apply that measure. After figured I was furious from his remarks and been customers hearing our discussion, he decide to called Vinnie Megna and try to explain the situation, after hand out with Mr Megna.
He promise to detail the Explorer and change the tires before return it to ford because that was my concern more than anything. Today November 29, 2016 my wife Flavia Abarca called Ford asking for the final bill and they don't have the Explorer yet. We want some answer from you, before we start contacting VW corporate and hiring a lawyer.
1 Updates & Rebuttals
Leo
Miami,Florida,
United States
DON'T BE ANOTHER VICTIM OF THIS DEALERSHIP!
#2Consumer Comment
Wed, May 25, 2022
Totally Ripoff people. On November 2018, I bought a 2018 Tiguan at gunter VW FT. Lauderdale. As part of my downpayment they received a 2008 town and Country (Almost 4 years ago) on last April the 27 my Tiguan was towed away due to this dealership negligence they haven't remove my name from this van and someone unknown to me (but the dealer knows) is driving this van and received 10 parking violation tickets using the VIN# that still registered with my name.
Those days I called to the dealership and I explained to the operator my situation and nobody returned my call back. I had to pay for those tickets and for tow almost $1000.00 to get my car back and a week without work due I depend on my car for work.
I went to talk to the general manager juan tera and he didn't believe of what I was saying and he wants me to e-mail him all documents I have about this case and to "help me out" on next day after I spoke to him face to face at his office.
On May 4th I sent him copies of those tickets provided by Parking violation office and the tow service truck and I was expecting him at least a courtesy call but instead of that I'm the one who had called him and severals times and left messages.
As a result, today May the 26th he never or any body from them had called me and the car still under someone unknown to me driving a car registered with my name on it. By the way I paid a lot of money and almost triple than others dealerships for "Dealer Fees" in order to do this paperwork but and because then NEGLIGENCE all this MONKEY BUSINESS happened. DON'T BE A VICTIM AS I WAS RIPOFF!!!
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