- Report: #1492986
Complaint Review: Henkel Consumer Goods Inc. / Sun detergent tripple acton mountain fresh - Stamford Connecticut
Reported By:
Rick Lacaze -
pineville, LA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Henkel Consumer Goods Inc. / Sun detergent tripple acton mountain fresh
200 Elm St Stamford, 06901 Connecticut, United States
Phone:
1.800.258.3425
Web:
www.henkel-northamerica.com
Categories:
Business Rating:
(0)
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Henkel Consumer Goods Inc. / Sun detergent tripple acton , mountain fresh Henkel AG & Co Sun Detergent tripple action , mountain fresh , lost cloths , pillows, blankets and break outs . Nightmare Stamford Connecticut
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Sun detergent , basically me and my brother loose just about every clothing we had because of this laundry detergent and suffered horriable welts from this and fighting this residue eveywhere . I never seen anything like this and this is a nightmare .
Sun tripple action mountain fresh ruin and contaminated everything with its residue . We had to shampoo rugs , clean every inch of the house with dish detergent to get residue off of hard floors and desks . and scrub the bad residue spots on the rugs before hand with vinegar . I found the company and wrote them and told them everything about what had happen and still going through . even called them .
Basicly was just a person that seem to be following a script wanting info like pics etc etc . Then email you back and ask same question again that was already explain . I told the person all i want is what i have lost already , i dont care about price of soap powder , I lost just about everything because the residue can not be taken out .
it was wash five times . tons of vingar and baking soda and everything else including liquid detergent . Even hand washed , but what was there advice so far , try warms water ! realllly ! i used scalding water . Then was ask if i still had the soap around , i mean common , what part if i go around it i break out in welts is not english . Again following a script .
This is a billion dollar company a little human feeling and compassion sure would be wonderful since the company and its product has cause so much damage . I was told that everyones body reacts different to chemicals and yes very true , but when you have two people and then a third because i gave the powder to someone i know that i didnt think they would be allergic too it . Yes the broke out too, So three people in a row tells me something wrong and not just well random chemical reaction .
Now i have to buy everything new like blankets , bed sheets , cloths and then hope and pray that all this residue and gone . I think little human compassion and compensation would be in order and not following some script, show that you are human and not just some billion dollar company that dont care . Below is picture of welts and bags of cloths and coats that had to be thrown out .
2 Updates & Rebuttals
Truth
pineville,United States
Hangups
#2Author of original report
Fri, April 24, 2020
Talk to there Health specialist and even they said i needed to ask what would neutralize . I keep calling and emailing the company same thing over , questions and they just hangup . what kind of company is this . i dont want money i just need answer but instead i cant get any help from these people . i hope nobody else ever has to go through this .
Truth
Louisiana,United States
On going still
#3Author of original report
Tue, April 21, 2020
all this time , i have been trying my best to get help with this company i dont want money i just want something that can help with there product . even tho i lost all cloths and so much , the residue has now got onto the carpet and everything else . i have tryed everything to get this out . i understand that company s busy but this is horriable four months and still answers and when i call i get the questions and then they hangup .
i would love to see a little human kindness from this company that is making me suffer in life . all i want is answer how to get rid of this . if anybody can it would be there chemist but instead i get no answer and hangup . i have never seen a residue like this in my life it even attaches itself to dust particles . if anyone reads this and can help please do .
this horriable company has yet to care . maybe its because there a billion dollar company . if they ever help me i would be more happy sing there praise and all i want is answer . if they would have just a little bit humanity .
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