- Report: #1486260
Complaint Review: Homes.com -
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Author Not Confirmed
Why?
Homes.com
United States
Phone:
866-774-2947
Web:
homes.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Homes.com Dominion Enterprises They made a verbal promise of being able to cancel within 30 days and not holding their end of the bargain. They stated that the call was being recorded and when I asked them to replay the conversation, all of a sudden they could not locate the phone call.
The sales person, Carlton, made all these verbal promises of being able to cancel within 30 days, of being better than other lead generating companies like Zillow. He stated they were the best; yes, they are the best at not holding their end of the bargain. Carlton stated that the call was being recorded and when I asked them to replay the conversation between us, all of a sudden they could not locate the phone call. They asked was the promise written down. Really??? Produce the recording, I can prove what you said.
They did not produce what they said they were going to produce and then they did a "bait and switch" and changed the terminology from "leads" to "views". I also found out that I was not being advertised 24/7 a day; it was only when THEY felt like promoting me. Not good!!
When I requested cancellation, they sent me to various people trying to change my mind, asking me to give them more time to produce and at the same time, trying to collect payment instead of correcting the problem FIRST!! I told them that if I can get one reaI reputable lead, it would be not problem; I never got any reputable leads.
The lead concierge was a hoax and as a non-existent concierge I refused to pay for a service not provided and they could never admit that they FAILED to come through. I have no problems paying for service but you cannot scam me AND expect me to continue paying for the DECEPTION.
