- Report: #1515131
Complaint Review: LightintheBox -
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Author Confirmed
Why?
LightintheBox
China
Web:
https://gw.lightinthebox.com
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LightintheBox Light in the Box I ordered a jacket and another ski outfit with a jacket and pants. The single jacket is defective. They won't refund my money unless I pay for shipping back to China -- $60+ for shipping. I don't think I should be required to pay for shipping of defective items sent in the wrong size.
I ordered a jacket and another ski outfit with a jacket and pants. The single jacket is defective. There is a tie for the waist. Rather than being at a normal waist level, the tie is three inches above my waistline and hits just below my breasts. The jacket smells like plastic and is of very poor quality. The ski outfit I ordered was for size SMALL.
The company shipped a size small pant but a size MEDIUM jacket. The jacket is HUGE on me. I wish to return all items. They won't refund my money unless I pay for shipping back to China -- $60+ for shipping. I want to return the items because they are defective and they shipped the wrong size. I don't think I should be required to pay for shipping of defective items sent in the wrong size.
Overall, the products are of very poor quality, cheap fabrics, poor workmanship. DO NOT ORDER FROM THIS COMPANY!
