- Report: #1494844
Complaint Review: Morris Jenkins Plumbing and Heating - Charlotte NC
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Morris Jenkins Plumbing and Heating
13725 s Ridge Dr. Charlotte, 28273 NC, United States
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Morris Jenkins Plumbing and Heating RIP OFF CHARGES FOR A NEW GARBAGE DISPOSAL Charlotte NC
I am under an annual service contract with Morris Jenkins. Allowing calls for certain things to be done at no charge. Like the backed up disposal I had yesterday. I had a similar call to them a few weeks ago fo a clogged disposal. So they said the reason this was occurring was because blades and mechanisms were rusted. ( the unit is 3 years old). So, I trusted them. They brought in a sales book to show me 3 options of a new on. The one I selected was the middle price ...Insinkerator #750 .
Their price awe $750 plus tax and installation.... and they pushed that it came with a 9 yr warranty. While I thought the price exorbitant, I trusted that must be what disposal of quality is now costing. The more people I mentioned the price of $804.44 to that I paid ( included tax) they all said something is wrong! So I called various dealers and Insinkerator corporate.... it is a $269.00 item with a manufactures warranty of 9 years! I called theri superintendent only to get a story that was outrageous! He offered me a 10% credit!
I canceled all services with them and requested a refund of the annual amount paid. They are a "sales" company not a 'service" company and for sure one that will rip you off and want you to think they are doing some great kindiness to your life.! DO NOT USE THEM!
