- Report: #1513234
Complaint Review: Pinnacle Landscape Development - Elk Grove CA
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Pinnacle Landscape Development
9400 Foxford Ct Elk Grove, 95758 CA, United States
Phone:
(916) 604-1700, (916) 229
Web:
https://www.pinnaclepoolslandscape.com
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Business Rating:
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Pinnacle Landscape Development Pinnacle Pools Pinnacle Yard Pinnacle Pools and Landscape Worst Contractor Ever! Elk Grove CA
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Terry Neeley was the ABSOLUTE WORST contractor I've ever dealt with in my entire life. Personally having extensive construction background, I had initially hired Terry because he seemed to be knowledgeable in the proposed work and was very fast in responding to all my inquiries when compared to other potential contractors (most never ever responded to me). My job consisted of 3500+ sqft of concrete work in both the front and backyard, a 40 ft retaining wall, 2000+ sqft of artificial grass and 300+ sqft of landscape rocks in the front.
Needless to say, the honeymoon was over after the second week of the job (it was a two month project). Throughout the project, Terry would get mad at me when I would question procedures that were done for my project. I would always create my sentences as questions whereas he took them as "orders". He would respond back aggressively "Why are you telling me how to do my job?" Huh? I'm paying you lots of money to have this done to my satisfaction. All my questions had some merit.
It was getting bad with his attitude that he would start asking me "Why are you always home?" Hello! It's COVID and I work from home now. The straw that finally broke the camel's back was when I questioned the obvious awful seam work on the artificial grass installation he was performing (he was using a *scissor* to cut the seams LOL) where there were ½” inch gaps and overlaps along the entire seam where two of the turfs connected.
He got so mad at me for asking if he was going the leave the seams that way and he responded by physically threatening me as well as putting a lien on my house and coming back to tear down everything he had done. It got to the point where we had to call the police to personally escort Terry (and his equipment) off my property.
We are currently pursuing legal actions against him. I usually write reviews for work well done, but in this case this was the absolute other extreme. I just want to make sure that "future" customers do not experience the same bad experience as what I've gone through.
Terry may sound like a nice guy when interacting with him in the beginning (after all he is trying to win your business), but the Mr. Hyde side will show up if you start asking questions. Don’t believe anything this wolf in sheep’s clothing says…..
I can provide photos, videos, police reports to support my claims.
1 Updates & Rebuttals
Karl
Highlands Ranch,Colorado,
United States
Feel free to...
#2Consumer Comment
Wed, December 01, 2021
email a copy of your Ripoff Report to all of your Local TV News Stations. Put it to the attention of “Investgative Reporter”. Maybe someone will contact you and expose your story on TV.
Good luck to you!
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