- Report: #1493789
Complaint Review: River Edge Bed and Breakfast & Gathering Place - Lowell MI
Reported By:
Melissa -
Lowell, Michigan, United States
Submitted:
Updated:
-
Author Confirmed
Why?
River Edge Bed and Breakfast & Gathering Place
786 Flat River Dr SE Lowell, 49331 MI, United States
Phone:
(616) 897-5928
Web:
http://www.riveredgebnb.com/
Categories:
Business Rating:
(0)
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River Edge Bed and Breakfast & Gathering Place River Edge Bed and Breakfast River Edge Gathering Place River Edge Kept my wedding deposit during COVID-19 crisis Lowell MI
This vendor is not anything you want to be near if you have any sort of worldly crisis. They will keep your deposit and quit responding to your emails. They do not answer the phones when you call. I had first hand experience trying to reschedule a wedding due to COVID-19. They feel like if your other vendors availability does not correspond with theirs that is is not their issue to try to resolve with you.
They offered their rescheduling availability as: Sundays, Thursdays and a couple of Fridays, with one Saturday: July 4. They told me that I am "Only having a ceremony" at their location - with a significant deposit that was left with them. Not only now have I lost out on my deposit, I have lost out on a wedding ceremony location as well. They only see the bottom line: taking your money with no regard to you or anything else that is occuring around them.
