- Report: #1534849
Complaint Review: Scoresense - Richardson Texas
Reported By:
Frustrated -
Pensacola, Florida , United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Scoresense
3400 N Central Exp ste 110-298 Richardson, 75080 Texas, United States
Phone:
800-972-7204
Web:
https://www.scoresense.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Scoresense Provide a one time credit score report and without my permission charged me a monthly recurring charge and will not give me a refund. Richardson Texas
I signed up for only the one time credit score service for $1.00 that was required to apply for a job. The job application sent me to Scoresense when I clicked on the link provided. The Scoresense website only displayed the $1.00 when I put in my credit card number. I did NOT sign up for the monthly charge of $29.95, they did it on their own without my permission or authorization. They did not send me an email or any verification about the additional charge of $29.95. When I contacted them, it was of no value. They claim I did not cancel in time. How could I cancel, when I didn't sing up for the service and did not even know they were charging me until I saw it on my credit card statement. This is an illegal and fraud charge. What's ironic is that Scoresense is suppose to provide protection against businesses like them, and here they are doing exactly what they are suppose to protect their customers from. I would NEVER sign up with this company for their service. They cannot be trusted.
1 Updates & Rebuttals
coast
United StatesYou Agreed to Their Terms
#2Consumer Comment
Sun, November 10, 2024
When you clicked the button (on the web page you provided) titled, "Get Your Scores – Now" you were directed to a web page that clearly stated:
After free trial, monthly membership of $39.95 automatically charged for first three months unless you cancel. After three months, you will be automatically charged $49.95 monthly thereafter until you cancel.
You agreed to their terms.
