Last fall (November) they contacted me over my phone promising that for a monthly charge of $29.95, they would be taking over my natural gas delivery, meaning that my prices per foot would not go up and that all I would be paying PG&E was the local taxes and so forth. I have waited 8 months now to see a change in my prices, however; all I have seen is the increase of their added $29.95 a month added to my standard charges for Gas every month. What was supposed to save me money has actually cost me that additional charge since December of 2019 without a dime saved. As a disabled and income limited individual, I can't afford this constand drain on my income, and I have had it with them.
My personal opinion at this time is that although they are licensed by the State of CA, they are simply a SCAM designed to drain as much income as possible from as many as they can. Terms are YEAR to YEAR, attempting to drop out after the 3 day period incures an additional approx. $8.00 a month on top of the continued payment of the $29.95 until the service contract has expired. Sadly some of this information is NOT on the contract.
Needles to say, I WILL be canceling my contract, at the end of this month, effective as of December of this year (2020).
Note - - (with their extra charges we are paying almost $80.00 dollars a month in the SUMMER for hot water and cooking. Can you say EXORBITANT? I only hope that this note and others like it will prevent anyone else from making the same mistake. What really burns me up, is that last year, I researched this company and everything seemed to be on the up and up, or I would have never agreed to them in the first place. At the time, even PG&E said they were good.