My story is the same as another gentleman with this company.
Purchased a TI-84 Calc in October and they sent me a Casio Calc in December. I sent CS pics of what i received and they say thats what I order. The thing is the calc they sent me is a different brand and not a graphics calc like the TI-84. 100% totally different and does not match the pic or description on my invoice.
The person i'm communicating with (Bonnie) keeps telling me thats what I ordered and no refund will be given. This lady is a total morron and cannot see what is clear as day. Luckely my CC company is refunding me what I paid and handling the issue going forward. They said they're in the process of blocking transactions to this site because there have been many complaints of a Bait and Switch scam.