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  • Report:  #1531442

Complaint Review: Tvidler - Kaunas

Reported By:
Hildi - Toronto, Canada
Submitted:
Updated:

Tvidler
Gedimino g 45-7 Kaunas, 44239 Republic of Lithuania
Phone:
37066377457
Web:
tvidler.com
Categories:
Tell us has your experience with this business or person been good? What's this?

They added four units to my order (of two) which I noticed on checking the confirmation. I called immediately to report this, was told there would be no problem.

Then I was advised by email that it was too late to change the order but I could return the unwanted units. Turns out the return address is in Lithuania (although shipment came a from North American depot), registered mail, as required, costing about twice the items' value. I returned them by regular mail but was never credited.

Furthermore, one ordered and invoiced item was never delivered, nor credited, my reminders not even acknowledged. 



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