• Report:  #1520650

Complaint Review: Wayfair - Boston Massachusetts

Reported By:
Kate - Epsom, Nh, United States
Sun, August 21, 2022

Boston, Massachusetts, United States
fraudulent Refund policy, retail website fail to processa qualified required full refund, Failure to Process Refund, fraudulent warranty on returns and refunds
Tell us has your experience with this business or person been good? What's this?

I ordered an item in good faith. Wayfair sent the wrong color. They are deducting a return fee from my refund. They were clearly at fault. I want a full refund.

After speaking with numerous customer service personnel they refuse to credit me the full amount. 

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