- Report: #1522028
Complaint Review: yourbluewater.com - Internet
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Author Not Confirmed
Why?
yourbluewater.com
Internet, United States
Web:
yourbluewater.com
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Business Rating:
(1)
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yourbluewater.com Requested an exchange or refund for clothing that didn't fit. Internet
On September 21, 2022, I ordered a Water Resistant Oversized Hooded Windbreaker Rain Jacket Tiffany Blue/ size XL. I received the order on October 12, 2022 and immediately tried it on. Unfortunately it was way too small. Based on the measurements and sizes on their sizing chart, I would be an XL (which is consistent with my other clothing.
On October 12th, I immediately emailed them to ask for an exchange (2 sizes larger) or a refund. I received an email asking me to verify my order with a photograph of the scan code. I responded with the picture on October 13th. I received a response sent on the same day saying that the warehouse verified they sent the correct size – could I give it to someone?
The final offer was no address for return or exchange with a $4.00 refund offered which was less than 10% of what I paid (in Canadian Dollars)!!!
This is my warning - DO NOT USE THIS VENDOR!
