JDEL427
New Jersey,#2Author of original report
Sat, October 08, 2011
I am pleased to let you all know that 1800mattress/sleepy's has given me a full refund (minus the delivery and exchange fee). I feel this was adequate enough, even though I would have liked my comfort exchange refunded as well, that's okay though. The only reason I was given a refund is because I filed a complain with the Better Business Bureau. They reviewed my case and the next day contacted the company. Within a week, I was contacted by Sleepy's and offered a full refund. They picked up the mattress and box spring a couple of days later, the next day my check was at my house. I recommend anyone having issues with this company to do the same.