- Report: #661974
Complaint Review: 3 Day Blinds - Internet
Reported By:
Joe -
, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
3 Day Blinds
Internet, United States of America
Phone:
Web:
www.3dayblinds.com
Categories:
Business Rating:
(0)
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3 Day Blinds 3 Day Blinds does not honor its Lifetime Warranty Internet
I have honeycomb shades from 3 Day Blinds that are falling apart. The glue that holds the cells together doesn't hold them together any longer. I called, emailed several times and was told 1) that the lifetime warranty doesn't cover defective materials, 2) that the lifetime warranty only lasts 5 years, but its pretty clear from their website http://3dayblinds.com/Resources/Warranty.aspx what their warranty is. They just don't honor it.
Watch out, stay way from 3 Day Blinds, thier word and their warranty aren't worth anything.
1 Updates & Rebuttals
Customer Service - 3 Day Blinds
California,United States of America
3 Day Blinds Rebuttal
#2UPDATE Employee
Thu, April 21, 2011
3 Day Blinds offers a competitive limited lifetime warranty, in which all manufacturing defects are covered. This particular case was a matter of natural wear and tear, deterioration over time which is not part of the warranty. The link provided on the complaint is a valid link directly to the 3 Day Blinds website that explains that natural wear and tear are not covered under the limited lifetime warranty.
