- Report: #308236
Complaint Review: 86th St. Photo & Video - Brooklyn New York
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Author Confirmed
Why?
86th St. Photo & Video
2845 86th Street Brooklyn, 11223 New York, U.S.A.
Phone:
800-815-2040 x207
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
86th St. Photo & Video Bait/Switch with groosly overpriced accessories - Won't ship original item as agreed Brooklyn New York
I didn't think it was legal to draw people in to purchase with competitive price, then refuse to ship item after you have executed purchase.
My wife bought sony cyber-shot h9 camera from these bums. They took all of her (our) credit card info and confirmed sale. Next day we received email and then call to 'verify' purchase. They asked again for credit card info (expiration date), then tried hard sell on memory sticks at nearly x10 market rate. After my wife refused, they sent email saying camera out of stock and we must wait 3-4 weeks. After reading about these frauds on other forums, I gather we should not hold our breath...
The biggest concern I guess is that their 'low' prices disrupt market for reputable dealers, and more importantly, they gather private credit card info from people when they have no intention of shipping item. Should we cancel our card now?
They should be put out of business and made an example of to discourage other crooks.
Charles
Lyndeborough, New Hampshire
U.S.A.
My wife bought sony cyber-shot h9 camera from these bums. They took all of her (our) credit card info and confirmed sale. Next day we received email and then call to 'verify' purchase. They asked again for credit card info (expiration date), then tried hard sell on memory sticks at nearly x10 market rate. After my wife refused, they sent email saying camera out of stock and we must wait 3-4 weeks. After reading about these frauds on other forums, I gather we should not hold our breath...
The biggest concern I guess is that their 'low' prices disrupt market for reputable dealers, and more importantly, they gather private credit card info from people when they have no intention of shipping item. Should we cancel our card now?
They should be put out of business and made an example of to discourage other crooks.
Charles
Lyndeborough, New Hampshire
U.S.A.
1 Updates & Rebuttals
Thomas
Anderson,South Carolina,
U.S.A.
Should you "hold your breath"? How flattering would a lovely deep shade of blue be on you?
#2Consumer Comment
Tue, February 12, 2008
You should probably check your CC account online & maybe talk to your CC customer support people. Many CC accounts can be viewed online in real time. Photo net has a list of customers' comments about various specific photo dealers. Some comments are very positive, and some are really negative.... Your experience is *very typical* of the reported "negative" customers' experiences. There is an art to reading dealers' ads. In time you will learn when to don your b********* goggles. Some ads are vague in that they do not *expressly* state that a USA-warranteed product is being offered. But in your haste for the best price possible, you fail to realize that they are really offering you a "grey market" item with a "grey market" warranty that requires you to ship a unit than needs a warranty repair to Outer Mongolia. If or when you respond to their email requesting "verification", they will try to upsell you to the USA model with a USA warranty.... for more money, of course. Entertaining, don't you think? Any time you get an email requesting "verification", you want to know you are being primed for some serious "upselling".
