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  • Report:  #1415642

Complaint Review: A to Z Renovations TRUSTED Business | Ripoff Report Verified Safe™ …businesses you can trust. A to Z Renovations is a family owned business for three generations. A to Z Renovations has an expert team and contractors that are trained to handle every project with the right technics and work ethics. A to Z Renovations’ main goal is to make sure each client's needs are met to their full capacity. A to Z Renovations specializes in renovations for condos co-ops homes and ground up projects. - Brooklyn New York

Reported By:
ED Magedson - Founder, Ripoff Report - Tempe, Arizona, United States
Submitted:
Updated:

A to Z Renovations TRUSTED Business | Ripoff Report Verified Safe™ …businesses you can trust. A to Z Renovations is a family owned business for three generations. A to Z Renovations has an expert team and contractors that are trained to handle every project with the right technics and work ethics. A to Z Renovations’ main goal is to make sure each client's needs are met to their full capacity. A to Z Renovations specializes in renovations for condos co-ops homes and ground up projects.
3303 AVENUE N Brooklyn, 11234 New York, United States
Phone:
800-257-0440
Web:
www.ATOZRENOVATIONSNY.COM
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Ripoff Report REVIEW /Commitment to Customer Satisfaction

A to Z Renovations joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report.

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us - in writing - to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously, and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). "Making things right" can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.



ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM THE REST

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

A to Z Renovations approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Ripoff Report.

As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business wanted to make things right with them, whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at A to Z Renovations did just that.

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A TO Z RENOVATIONS CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS

" A to Z Renovations is a family owned business for three generations. We have been working in the Tri-State area and beyond for many years. Our expert team and contractors are trained to handle every project with the right technics and work ethics. Our main goal is to make sure each client's needs are met to their full capacity. We understand that with each project there comes different requirements and concerns, and we are there to walk our clients through and complete each project to their satisfaction. We believe that communication and understanding details is of utmost importance in this industry, and therefore we are constantly in touch with the client to ensure they are satisfied every step of the way. We specialize in renovations in condos, co-ops, homes and ground up projects. At any point if the client has issues or concerns they have direct contact numbers to reach the manager and or owners who are available at any time for them to discuss anything.

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WHY ACCOUNTABLE COMMUNICATIONS INC. IS BETTER THAN THEIR COMPETITORS

A to Z Renovations realized there is a gap in the construction industry when it comes to customer service. Many companies are lacking the proper communication skills to work along with the client to ensure the clients' satisfaction. A to Z has taken that concern as our top priority to ensure each individual client gets personal attention and is involved in the options and concerns in regard to their project. We communicate all details to the client prior to starting any job, and thus minimize any issues or technicalities which may occur due to misunderstanding. When we start a project we only consider it complete once the client is satisfied and fully content with our work. Our goal is to ensure 100% customer satisfaction and 100% quality work at affordable pricing.

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A TO Z RENOVATIONS- STATEMENTS FROM THE OWNER – MICHAEL

" My name is Michael and I am the owner of A to Z Renovations. I would like to thank you for taking time to review A to Z Renovations. A to Z Renovations provides top quality renovations and customer service. Try out A to Z Renovations for your next construction or renovation project and see why our quality of work and specialized teams are the best in the industry.”

At A to Z Renovations we pride ourselves in using the highest quality PRODUCTS.

A to Z Renovations is a fully licensed and insured company that abides by the local county codes and permits.

A to Z Is EPA Certified ensures that the materials used in their projects are eco- friendly and of top quality; to ensure the best results for our clients.

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ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH

As stated above, A to Z Renovations is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.

After speaking with the management at A to Z Renovations and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give A to Z Renovations a positive Rating. A to Z Renovations made efforts to ensure that all customers were satisfied and owner, CEO, or Managing Member assured Ripoff Report that the business has an improved business model that features customer satisfaction as the top priority.

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STATED IMPROVEMENTS FROM A TO Z RENOVATIONS

Their new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. A to Z Renovations is willing to go beyond the call of good customer service and do what it takes to make things right with their customers.

A to Z Renovations is dedicated to customer satisfaction We have set ourselves apart with a reputation for building trust and confidence with our clients, as well as our professional allies. The client’s vision remains our central focus throughout the entire process. Our primary goal ,besides for providing perfection in all areas is to provide our clients with a sense of open communication to ensure that we can avoid miscommunication. Our team is always available and willing to work with our clients to ensure that they are satisfied from the estimate until the project completion. A to Z Renovations receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.

*Any consumer not receiving satisfaction from a member of Ripoff Report's Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at [email protected].

This kind of dedication to customer service means that A to Z Renovations will do whatever it takes to make sure their customers are properly taken care of.

In the future, if anyone has any complaints or concerns with A to Z Renovations, you are invited to contact them directly via email: [email protected] (again, please be sure to cc: [email protected] so we can keep track of the company's response and to insure customer satisfaction). You can call A to Z Renovations directly at 800-257-0440.

As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with A to Z Renovations or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Report's Corporate Advocacy Program, please contact us at [email protected].

Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Use Ripoff Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.

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How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that A to Z Renovations meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with A to Z Renovations.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about A to Z Renovations’ Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.



Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers

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Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
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