- Report: #102101
Complaint Review: Aamco Transmission - Bruce And His Supervisor Miriam - Fraizer Pennsylvania
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Aamco Transmission - Bruce And His Supervisor Miriam
Fraizer, 13955 Pennsylvania, U.S.A.
Phone:
610-647 9160
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Aamco Transmission Bruce Of Aamco Customer Service, And His Supervisor Miriam Davis My car is being held hostage at Aamco Transmissions The company is out of business Frazier, Pennsylvania
On June 7, 2004 I took my car to Aamco transmission in Frazier, Pa.
3 weeks later, I got my car back. The exhaust system was not hooked up. They fixed that! After driving my 1996 Ford Thunderbird 3,000 miles the transmission went again. I returned it, and now it is locked in the Aamco garage in Frazier, PA because that store is out of busines. I contacted costomer service, and Bruce assured me that he would have it towed to another unit on Tuesday, August 3, 2004. This never happened! After repeated calls to Bruce (ext 341) and his supervisor,
Mirian Davis, nothing has happened. Bruce hangs up on me now, mand Miriam has never returned my calls! So far I have rented a car for the past four weeks. Aamco corporate office customer service has been no help in this matter,
Edward
Clifton Heights, Pennsylvania
U.S.A.
3 weeks later, I got my car back. The exhaust system was not hooked up. They fixed that! After driving my 1996 Ford Thunderbird 3,000 miles the transmission went again. I returned it, and now it is locked in the Aamco garage in Frazier, PA because that store is out of busines. I contacted costomer service, and Bruce assured me that he would have it towed to another unit on Tuesday, August 3, 2004. This never happened! After repeated calls to Bruce (ext 341) and his supervisor,
Mirian Davis, nothing has happened. Bruce hangs up on me now, mand Miriam has never returned my calls! So far I have rented a car for the past four weeks. Aamco corporate office customer service has been no help in this matter,
Edward
Clifton Heights, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Edward
Clifton Heights,Pennsylvania,
U.S.A.
I would have be better off if I drove my car off a cliff!!
#2Author of original report
Thu, August 19, 2004
Since Aug 6, 2004 I have been dealing with Ann Wright, ext 224. She is the Assistant to the Director of customer service. She states that she usually deals with States Attorney Generals offices. We got the car towed to the Aamco in Clifton Heights, Pa. They said the car would be done on Tuesday, Aug 9th. Then it was Friday, Aug 13th, then it was Mon. Aug 16th, and then Thurs Aug. 19th, now it's Monday, Aug. 23rd. Of course, Anna Wright is on vacation. It is now two weeks (Aug 6, 04) since my car was towed to the Clifton Heights, PA Aamco Center. The manager, Nick has put me off for two more weeks. He states that he "Does not know what is wrong, so now he will just overhaul the whole transmission, and it will be completed by Monday", August 23rd. Customer service manager, Rochelle King, ext. 301 Has offered to pay for a rental car from today, Aug. 19 until next Thurs. Aug. 26th. @ $25.00 a day. My credit card is maxed out, I can not charge another dime for the rental car. My wife is 9 months pregnate. What do I due if she goes into labor in the middle of the night??? Aamco customer relations "SUCKS CANAL WATER!!!" So far I have spent $1,650.00 on the transmission, and almost $1,700.00 on rental cars. I would have be better off if I drove my car off a cliff!! STAY AWAY FROM AAMCO TRANSMISSIONS IN ANY STATE!!! They should have a sign on their door that reads: "BE AFRAID, BE VERY AFRAID TO ENTER THIS STORE!"
