shoch6706
pottstown,#2General Comment
Sat, November 10, 2012
You say that $200 is paid for rentals? I have been without my vehicle for just about two weeks. I have spent $230 for a rental and had to take it back because I cannot afford to put my car in the shop plus pay rental fees. They have told me three times that my car needed other parts. The last issue was that everything was put together but now the car isnt shifting??? Whats that supposed to mean???? Then I told them I am without a car now???And they said they didnt know what to say.
Didnt even offer me a rental????? Its not the plans I have to break but I am a single mother of three kids and I am already putting 3 grand out. So please tell me what special circumstance mean??? They didnt say well we can line you up with a rental or anything like that to help you out instead the last thing the tech said was he didn't know now when the car will be done. I understand things go wrong but not for two week straight with every other part going wrong and having no answers for the customer.
Aamco Transmissions Hemet Owner
United States of America#3REBUTTAL Owner of company
Sat, September 29, 2012
First, the transmission on the Titan is not cheap and our price and warranty were extremely reasonable.
Unfortunately, people some times do not know what a transmission may cost. We spent almost $200 on a rental car for the customer because circumstances did not allow us to finish when we originally said. We bent over backwards trying to make them happy.
There is no provision for rental cars, but, we made an exception because of circumstances we had NO CONTROL OVER and we did not want them put out.
Customer agreed to remove this attack on our business, but, I guess did not appreciate what we did for them because they never did it.
Look at our google reviews. They are almost all perfect. Almost all of our customers love our low prices, quick service, excellent work, friendly manager and honest dealings. It is a shame that even after we rented them a car they still attacked us.
Paul Comino Owner
951 202 5908