- Report: #756898
Complaint Review: Aamco Transmission - Louisville, Ky 40219, Sommerville, SC 29485 Internet
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Author Confirmed
Why?
Aamco Transmission
6309 Preston Hwy, Ky and 1550 Old Trolley Rd, SC Louisville, Ky 40219, Sommerville, SC 29485, Internet, United States of America
Phone:
502-966-5166 & 843-875-31
Web:
www.aamco.com
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Aamco Transmission CT Group, Inc. Louisville, Ky FOUR years of consistent Aamco Transmission Failures with no help!! Louisville, Ky 40219, Sommerville, SC 29485 , Internet
Here is my tragic story of our Aamco experience...
Honda Odyssey 2003 was purchased used on 10/31/06.
Jan 22, 2008 Van began to slip gears. Had it towed to Aamco for transmission repair due to free towing. Charged $3062.06 to rebuild transmission.
April 10, 2009 Van again began to slip gears. Took back to Aamco and needed another rebuilt transmission and 3 mos out of warranty. Charged us $1587.55.
June 22, 2010 Van is packed with the entire family going to our vacation destination in SC in the middle of a down pour, the transmission again begins to slip. Called the local Aamco and they picked up the van. Same story, needed another rebuilt transmission in the amount of $2406.59.
After spending our vacation week with phone calls to Aamco to no avail, we had to borrow money from relatives in order to get our family back home.
July 20, 2011 Van is again packed with entire family to travel to NC vacation. 30 minutes outside of our hometown, Louisville, Ky it happened AGAIN! 13 months after last repair. Had to call a relative to pick is up off the side of the highway to return home. Unsure what to do at this point...we had the Van towed to our nearest Aamco dealer. We fortunately were able to borrow a car from a family member and continue with our vacation trying not to despair.
The new Aamco dealer seems to think that if we simply add an external cooler to keep the transmission fluid from over heating we should be fine. The new tab is $2835.60.
We are currently on hold trying to get some assistance from Aamco Customer Relations. They are very, very hard to speak to. Just leave a message and wait to see if anyone calls you back. We are also thinking of small claims at this point. This would make it $9891.80 in four years for FOUR transmissions.
There is a reason that these transmissions are not lasting. There is a reason why they continue to fail right beyond the warranty. This is not right, this is not fair, this is not safe and Aamco should back their products and stop ignoring this issue.
Honda Odyssey 2003 was purchased used on 10/31/06.
Jan 22, 2008 Van began to slip gears. Had it towed to Aamco for transmission repair due to free towing. Charged $3062.06 to rebuild transmission.
April 10, 2009 Van again began to slip gears. Took back to Aamco and needed another rebuilt transmission and 3 mos out of warranty. Charged us $1587.55.
June 22, 2010 Van is packed with the entire family going to our vacation destination in SC in the middle of a down pour, the transmission again begins to slip. Called the local Aamco and they picked up the van. Same story, needed another rebuilt transmission in the amount of $2406.59.
After spending our vacation week with phone calls to Aamco to no avail, we had to borrow money from relatives in order to get our family back home.
July 20, 2011 Van is again packed with entire family to travel to NC vacation. 30 minutes outside of our hometown, Louisville, Ky it happened AGAIN! 13 months after last repair. Had to call a relative to pick is up off the side of the highway to return home. Unsure what to do at this point...we had the Van towed to our nearest Aamco dealer. We fortunately were able to borrow a car from a family member and continue with our vacation trying not to despair.
The new Aamco dealer seems to think that if we simply add an external cooler to keep the transmission fluid from over heating we should be fine. The new tab is $2835.60.
We are currently on hold trying to get some assistance from Aamco Customer Relations. They are very, very hard to speak to. Just leave a message and wait to see if anyone calls you back. We are also thinking of small claims at this point. This would make it $9891.80 in four years for FOUR transmissions.
There is a reason that these transmissions are not lasting. There is a reason why they continue to fail right beyond the warranty. This is not right, this is not fair, this is not safe and Aamco should back their products and stop ignoring this issue.
3 Updates & Rebuttals
smackdown
brussels,Nationwide,
USA
Wow
#2Consumer Comment
Sat, July 30, 2011
How much did you pay for the van?
voiceofreason
North Carolina,United States of America
Obviously at this point you need to get rid of the van
#3Consumer Comment
Fri, July 29, 2011
You know the drill already. New tranny. 13 months. New tranny. 13 months. Nuff said. Aamco sucks. They obviously make sure it will die with its warranty if you don't fork over the extra extended warranty bucks. Don't waste time with "customer relations". Contact their corporate executive headquarters. Although they'll claim the franchise shop owners are totally responsible and they have nothing to do with it, they might offer to mediate at that level, given the 3x history and the fact that different shops were involved.
Roger Dodger
Florence,New Jersey,
United States of America
Extended warranty?
#4Consumer Comment
Fri, July 29, 2011
I know that a lot of AAMCO's offer an extended warranty on their transmission repairs. Did the AAMCO offer extended warranty coverage? I know my AAMCO offers a 3 year warranty and a lifetime warranty for an additional cost.
