- Report: #1165091
Complaint Review: Acme Prints - Tempe Select State/Province
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Author Not Confirmed
Why?
Acme Prints
2240 N. Scottsdale Rd. Ste #3 Tempe, 85281 Select State/Province, USA
Phone:
480-659-8222
Web:
http://acmeprints.com/
Categories:
Business Rating:
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Acme Prints non-delivery, kept money, charged cc w/o permission, non-responsive Tempe Arizona
As an Arizona business our company is dedicated to keeping our business local if at all possible. Therefore, we went with Acme Prints to produce our company shirts. Additionally, we read many good things about them on the website. However, our experience was not quite up to those wonderful reviews on Yelp. As a matter of fact it was far below the standards iterated on this site Below was the result of our business dealings with Acme Prints. • They changed the style number on us without asking or being told, so we got 100 tiny girls shirts when we originally ordered mens SMLXL • The revised invoice had the number NL6200L when the original T-shirt number was NL6200 • They applied my business card money to the shirts without authorization, and never made the business cards • Never gave us the shirts • No apology • Were late with the express delivery that we paid extra $150 for • No discount for screwing up • We had an event that night and needed the shirts that people had pre-ordered from us and were unable to meet our commitment.. • The manager Ben Clarkson turned his back on us walked into the back to get away while we were in the store and will not respond to any communications since • We paid $900.00 altogether in April for NOTHING We have attempted many times to get this issue resolved but to no avail. I would say to consumers beware. Do not trust them to do the right thing. We tried. They did not. As a customer service junkie for my entire working life I am appalled at this total lack of professionalism or concern for what could be a tremendous amount of business from a growing company. Margaret Sedam, Green Times Magazine
