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  • Report:  #1173178

Complaint Review: Across USA Moving and Storage Company - Glenview Illinois

Reported By:
Nicole L. - Yorkville, Illinois,
Submitted:
Updated:

Across USA Moving and Storage Company
2025 Johns Drive - Unit C Glenview, 60025 Illinois, USA
Phone:
877-822-7677
Web:
www.acrossusa.com
Categories:
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Across USA Moving and Storage Robbed me.  They gave me a quote of just over $2720.00 then charged me in excess of $4000.00 and the charges keep rising.  They advised for a long-distance move from Illinois to NC they are allowed 21 days to deliver my furniture.  They then hiked up my charges saying I exceeding my estimated cubic feet.  Charged for tape, shrink wrap, when I was told the movers wrap all my wooden furniture. 

They have now billed me in addition to $4000.00 a fee of $595.00 for storage while the wait to bring my furniture.  The movers were unprofessional, they arrived at 8pm instead of 10:00am as promised.  They left garbage all over my community and left my personal belongings off the truck in the yard.  They claimed they could not fit all of my items and had to return and tried to demand another fee for returning. 

They now have stolen my possessions.  I don't believe they are on a truck or in their warehouse.  I believe they hire day laborers and these laborers have intentionally damaged and destroyed my property including tossing items in the dumpster in my community.  They are no holding my items "hostage" and attempting to extort absurd amounts of money.  These people have all my worldly possessions including my family photos, kids baby books, first shoes, my son's high school diploma. 

The are thieves, liars, cons, common criminal whom I unknowingly paid $1411.88 to rob me right before my eyes!  When you call Ken the the moving coordinator sends you to a fake customer service line and Josh the customer service manager sits smug on the phone defending their unethical practices.  I hope this company burns in hell and so do all the criminal thug, drug addicted convicts that do their dirty work.



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