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  • Report:  #1306266

Complaint Review: ADT security services - Internet

Reported By:
Mario - San Antonio, Texas, USA
Submitted:
Updated:

ADT security services
Internet, USA
Web:
ADT security.com
Categories:
Tell us has your experience with this business or person been good? What's this?

ADT is a dishonest compay.  They do not follow thru on their decisions but alter their decision to their benefit.  after canceling my account I was told that no other charges would be made to my account.  One month later without any notice my checking account was rip-off by ADT in the amount of $295.  When I called and brought it to ADT's attention a manager apologized and investigated.  She told me that an error had been made and that an "immediate" refund would be made.  After two weeks without a refund I called and was told that "the check is in the mail" and it would be 5-7 days.  Now after one month no refund.

I called ADT and was told that that management had rejected the refund and that the $295 would be applied to close off my account.  An non-existeing account.  I had previously been told that I was on a month-to-month charge and that there was no contract.  Now ADT refuses to refund my money.  ADT members are liars and con-artist.  Avoid any business with ADT.



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