Ted
Dalton,#2UPDATE Employee
Mon, April 28, 2003
In response to Jeremy Fitzsimmons alleged "scam". People are already sceptical about car dealers in general - so we have made it very easy to buy cars here. First we are a one price store, we give customers a 3 day money back gaurantee (used cars) and we also give our customers a 7 day exchange. Our salespeople do not earn any commissions based on selling price so it does them no good to charge more for a car. As for Mr Fitzsimmons, when we made the deal for him the lending institution requested a cash investment from Mr fitzsimmons for $1700. He only had $1000. He promised to pay the additonal money. (our mistake for taking his word). Mr Fitzsimmons agreed on numerous occassions to pay the amount. I believe he thought that we would eventually tire of asking, but we didn't. If you notice in his "scam" he never says that he actually paid the amount required. I think its a shame that he is trying to get out of his debts by acusing us of trying to collect what is rightfully ours. Further more there will possibly be legal action as a result of Mr Fitzsimmons disclosing that he previously worked for a company subcontracted by Edd Kirby to collect money due us. Is it wrong to try to collect money due our company? Apparently Mr Fitzsimmons believes so. Its also a shame to think that Mr Fitzsimmons thinks that legtimate companies actually sit around and try to prey on customers at there weak moments. Mr Fitzsimmons needs to pay his bills or provide proof that he has paid his bills. Perhaps we will not be able to collect the money due us because Mr Fitzsimmons might have found a loop in the laws but he has to live with himself I believe he knows in his heart who is right and who is wrong. Why would he have agreed to pay the bill to our manager? As for us we will not never stop doing what we think is right and we will help those in need of a car. Thank you for taking time out to read this response.
Asher
Cartersville,#3Consumer Suggestion
Wed, January 01, 2003
When you purchased your vehicle you should have been given a copy of your loan contract when you finished signing. On that contract will be the dollar amount of any down payment you made on the deal. If the dealership failed to collect all of the money from you at the time of delivery, and you did not sign a separate promisory note or hold funds agreement, then it is their loss not yours! Make copies of your contract and submit it to the collection agency as proof of this being paid. If you have lost your copy you can request one from the lending institution that financed your vehicle. You can also submit that document to the appropriate credit reporting agencies and request that the item be removed from your credit file. The dealership would then have to furnish proof that you didn't pay, and since you did, the agency must remove it within 30 days. A word of advice when purchasing a vehicle. Do not sign any document unless you have read it and understand what it says. If you don't understand it, don't sign it!!! No dealer can force you to buy anything, if you don't like the terms, leave!!! Their are plenty of honest dealerships out there who want your business. Don't allow the idea of owning your dream vehicle cloud your judgement. If you can't afford it, don't buy it. Most dealerships cannot obtain instant approval unless you have almost perfect credit. If you sign a spot delivery, conditional delivery, or bailment agreement, remember that works both ways. If the dealer can obtain financing with a different lender at the sames terms agreed upon in the original contract, your are legally obligated to accept the new contract. If they obtain an approval but the terms, interest rate, or principal amount financed are higher that the original contract, you are under no obligation to sign the new documents unless you agree with the new terms. Call someone to come pick you up, leave your vehicle there, and walk away!!! You can then go to a different dealership and start all over, but tell them up front that you walked away at another dealer. If you made a cash down payment or had a trade in, demand it back at that moment, if they refuse, get to a phone and call the state attorney general's office and tell them what is going on. Sometimes just the threat of that phone call will prompt them to take the correct action. No legitimate car dealer wants to do business in the manner most people complain about on this web site. Sometimes they make mistakes and try to pass those on to the customer through some trickery or deciet to keep it from coming out of their paycheck! They are in business to service your needs, not the other way around. Keep you cool, use you head, and stick to your guns.