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  • Report:  #806256

Complaint Review: Affinion Group - Nashville Tennessee

Reported By:
MaryAnn - wauwatosa, Wisconsin, United States of America
Submitted:
Updated:

Affinion Group
Nashville, TN Nashville, Tennessee, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
While I take responsibility for not reviewing my account with a fine tooth comb, I recognized that there was a 49.50 dollar charge that was coded as AD&D so it looked like a debit for Gas.  I called my bank who then gave me an 800 number to call for the Affinion Group.  They do not answer the phone by anything other than Customer Service Dept.  Come to find out they said I authorized these deductions since 9/07 and that they have been taking them out every 3 months.  That would mean they have $792.00 of unauthorized withdrawls.  I remember the Hartford Insurance company form in which my bank was offering me a free 1000.00 policy and I declined any other upgrade.  I have never rec'd any statement in 5 years.  Interesting, since I've had policy's with Principal Finacial Group and receive statements from the ever 6 months or so.  I will be fighting this and getting my refund back from them.  I'm feel responsible for not noticing this but not responsible for deception.  Shame on you Affinion Group if this is how you must make your money I feel very sorry for you.  I will be seeking legal assistance.


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