- Report: #11758
Complaint Review: "afmo.com" a.k.a "Armed Forces Merchandise outlet - Richardson Texas
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Author Not Confirmed
Why?
"afmo.com" a.k.a "Armed Forces Merchandise outlet
111 N. Central Expressway Richardson, 75080 Texas, U.S.A.
Phone:
(800) 282-3327 or (972) 2
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
afmo.com - TOOK MY $$$ AND NEVER SENT MY GAS MASKS!
afmo.com sold me some Isreali Gas masks after 9/11. They said they were back logged and it would be Nov. 22, 2001 until they could be shipped - CONVENIENTLY JUST AFTER THE 60 DAYS YOU HAVE TO DISPUTE A CHARGE ON YOUR CREDIT CARD! I never received the masks but they sure enough charged my credit card the very same day! I cannot get a returned phone call or any response at all even e-mail. SO - I am just PLAIN out-ofluck and sorry I ever ordered from this site and out $268.00!!!
HERE'S THEIR INFO:
Customer Service
If you have questions, need assistance finding an item in our online catalog or you'd like to share your thoughts with us, you can contact us by E-mail, phone, or mail.
By E-mail: [email protected]
By Phone: 1-800-282-3327
9 a.m. - 7 p.m. CST, 7 days a week
By Mail:
Armed Forces Merchandise Outlet
111 N. Central Expressway
Richardson, TX 75080
(800)282-3327
(972)235-9781
HERE'S THEIR INFO:
Customer Service
If you have questions, need assistance finding an item in our online catalog or you'd like to share your thoughts with us, you can contact us by E-mail, phone, or mail.
By E-mail: [email protected]
By Phone: 1-800-282-3327
9 a.m. - 7 p.m. CST, 7 days a week
By Mail:
Armed Forces Merchandise Outlet
111 N. Central Expressway
Richardson, TX 75080
(800)282-3327
(972)235-9781
3 Updates & Rebuttals
Terri
Lake Arrowhead,California,
U.S.A.
2 years later now and I still NEVER received my merchansdise
#2Author of original report
Wed, March 10, 2004
Well, it's more than 2 years later now and I still NEVER received my merchansdise and they charged my credit card and the waiting period exceeded the time limit that my credit card company would allow me to refute the charge. So, they totally got away with this theft. Also, they would not respond to any of my attempts to reach them. I was left with absolutely no recourse and NO MERCHANDISE and NO REFUND!
Terri
Lake Arrowhead,California,
U.S.A.
2 years later now and I still NEVER received my merchansdise
#3Author of original report
Wed, March 10, 2004
Well, it's more than 2 years later now and I still NEVER received my merchansdise and they charged my credit card and the waiting period exceeded the time limit that my credit card company would allow me to refute the charge. So, they totally got away with this theft. Also, they would not respond to any of my attempts to reach them. I was left with absolutely no recourse and NO MERCHANDISE and NO REFUND!
Karen
Dallas,Texas,
U.S.A.
AFMO dealt fair and equitably with all gas mask orders
#4UPDATE EX-employee responds
Wed, March 10, 2004
Armed forces Mercahndsie Outlet dealt with all gas mask orders in a fair and equitable manner. Under "Posted policies" on the AFMO website it stated that "...due to overwhelming demand for this highly specialized survival item, order fulfillment is running 6 to 8 weeks. Credit cards will be charged at the time your order is placed to insure intent to receive this special ordr item." Armed forces Merchandie Outlet and its predacessors have been serving military markets since 1947. This gas mask order has since been closed to the satisfaction of AFMO. Customer has never contacted the company to state dissatisfaction with order's conclusion.
