- Report: #1400823
Complaint Review: A'Lasche - Internet
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Author Not Confirmed
Why?
A'Lasche
Internet, USA
Phone:
800-758-8412
Web:
ALasche.org
Categories:
Business Rating:
(0)
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A'Lasche Ordered trial, but no way to cancel. Internet
Ordered free trial and it was shipped on 8/25/17 I got it about 3 or 4 days later. Wife did not like product. There was no phone number on the packing slip to call, so I figured I would wait until product came and then call and return. On 9/11/17, a charge for $89.69 appeared with phone number 800-704-2960 from "BEAUSKYN". oN 9/12/17, a charge for $89.96 appeared with phone number 800-758-8412 appeard from "ECOMAXX*CLEARSKYN".
I also found aniother number on 9/15/17 (that I have subsequently lost) for their customer service, but they were closed on that day (Saturday). I went looking on the Internet again and found this other number: 800-958-5610. I tired all 3 of these 800 numbers today 9/18/17, but all 3 come back to day "We are unable to complete your call at this time. Please try again later. There is a code at the end of the message. It is: message 12, seitch 438. After three attempts to the new number, I connected and told "your call is important to us" and 3 seconds lter, it said "Goodbye".
I then called the 800-704-2960 number again and on the 2nd attempt I was connected. I talked to a man named Rueben an expalined I did not want the product, but I had no way to contact them due to no number on the packing slip. He asked if I was aware of the Terms and Conditions and I answered that they were not on the ALasche.org landing page and I could not see any link to them. I also explained we were in the throes of preparing for Hurricane Irma the week plus before the 9/11/17 charge. He put me on hold to "talk to his supervisor". When he did return, he offerd me a 50% refund on the two charges. Thinking something is better than nothing, I took it. I got two confirmation numbers; one for each product. He told me it would take 3 to 5 business days depending on my financial institution and that there would be no futurre shipments.
I will update this report on 10/1/17 so you know whether or not i got my 50% refund.
Mad as Heck
