Opinionated Customer
Austin,#2Consumer Comment
Thu, December 04, 2008
So they offered to fix their scheduling mistake and deliver later on the same day, but you told them no and then turned around and complained that they didn't deliver on the same day? It sounds like you have every right to complain about the time management and the damage, but the "failure to deliver on the day indicated" sounds like your fault if you down-right refused their delivery time. Night or not, I don't understand why you would tell them no in the first place.