KirbyVictim
Marina,#2Consumer Comment
Mon, August 17, 2015
On Aug. 15, 2015 at 8:30 pm, there was a small Indian (maybe Fiji) guy begging and pleading for me to let him in my home to demonstrate a cleaning service. He further said he wouldn't take long and that it was for a competition to show at least 25 people their service in hopes that these people will refer them to both their friends and families. I wouldn't let him in at first and so I got my boyfriend to make the decision. The sales guy end up guilting us to let him in which he promised that he would take only a few minutes, not HOURS!
2.5 hours later they got us to sign that contract, took both our vacuums, leaving us with a tank for a vacuum at 11:00pm. We tried kindly to tell them to leave and stated multiple times that we didn't want their vacuum but they wouldn't take no for an answer. We were basically held hostage in our own home!
We normally go to bed by 9:00 pm, their sales tactic is to mentally exhaust people and use their hospitality against them.
-I completely understand where the lady with two kids are coming from, Kirby reps are TRAINED CON ARTISTS! We got the contract price to be $1800 with $202 in cash rebate. So yes, that poor woman got SCAMED! Me and my boyfriend had no idea a team of people will enter our home nor did we expect that we wouldn't leave. I should have called the police but they were in control in my home.
-To the Mother of two kids: I suggest to report them to the BBB and file a suit in Small Claims. Most small claims cost only $45 to file. You won't need a lawyer, just do your research and file a suit against them. (Lawyers are not permitted in small claims court, so don't worry about suing the company).
Bre
Modesto,#3Author of original report
Wed, February 13, 2013
I would like to update this to say that they did handle the return very nicely. I got the return receipt from UPS and called to make sure they recieved it. They stated they had and that they should have contacted me to pick it up, I hadn't recieved a call but she informed that she would let them know again. I said thank you and about a half an hour later they came to pick it up. The gentlemen was nice and picked it up no questions ask. Thankful they weren't rude about it like some other's have stated.
And to the first rebuttal, its honestly none of your business who I allow into my home so stay out of my personal affairs. Please and thank you. Btw I live in a duplex and the neighbors door faces mine. We are probably only a couple of feet away from each other, so they can see into my living room and I can see into theirs. They were also getting the carpet cleaning done. So I seen no harm in getting a free carpet cleaning with my blinds open considering the neighbors are about two feet away from me.
All Star Marketing
fremont,#4UPDATE Employee
Wed, February 13, 2013
All Star Marketing Inc has A+ rating with Better Business Bureau. The company has no control over pricing of used equipment advertised as new on the internet. At times, customers are not satisfied with the purchase they make. The customer advised the company within their allotted time for cancellation. The said contract was cancelled and the customer returned the product.
Giselle
Any city,#5Consumer Comment
Wed, February 13, 2013
The real issue here, in my opinion, is that you, a female, with 2 small children, would allow STRANGERS into your home. What in the world would possess you to do something so foolish?