- Report: #224907
Complaint Review: ALL THE HOT KICKS - Shalimar Florida
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Author Confirmed
Why?
ALL THE HOT KICKS
PO BOX 117 Shalimar, 32579 Florida, U.S.A.
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ALLTHEHOTKICKS IPOFF SCAM NEVER DELIVERED Shalimar Florida
My family is currently stationed overseas, my daughters had been looking for these particular type shoes. We came across the site "ALLTHEHOTKICKS".
My daughters found the shoes they had to have, therefore, we ordered them. At this time the site couldn't accept credit cards, so we sent them a money order on 15 October 2006, for the two pair of sneakers and the total came to $170.00. We sent it to the address given, and kept checking the site to see when the money was received.
By November 9, 2006 the site finally showed that the money was received. We browsed through the FAQ, and found out that the shoes would be shipped the next business day. We kept checking the site to see when the shoes would be shipped. We kept checking and checking week after week and the staus stayed the same.
It is now December and still nothing. We have sent emails inquries and finally I sent them a certified letter, copies of all email transmissions and a copy of the money order. I was glad I kept a copy of that.
I decided to do some research and find out more about this site and there it was, all these reports about this site being a rip-off. I filed a complaint with the BBB. My sister is an attorney and we will get our money back.
One thing to remember that I was told. When you ordered anything off the internet and get to the page where you enter you payment information, make sure that the address has "https", make sure that there is an "s" behind the acromnym "http". That means that the site is secure. If you go back to "allthehotkicks" and access the payment page, it doesn't have that "s", if I would have known that, I would have not sent them a dime!
Precious
APO, Texas
U.S.A.
My daughters found the shoes they had to have, therefore, we ordered them. At this time the site couldn't accept credit cards, so we sent them a money order on 15 October 2006, for the two pair of sneakers and the total came to $170.00. We sent it to the address given, and kept checking the site to see when the money was received.
By November 9, 2006 the site finally showed that the money was received. We browsed through the FAQ, and found out that the shoes would be shipped the next business day. We kept checking the site to see when the shoes would be shipped. We kept checking and checking week after week and the staus stayed the same.
It is now December and still nothing. We have sent emails inquries and finally I sent them a certified letter, copies of all email transmissions and a copy of the money order. I was glad I kept a copy of that.
I decided to do some research and find out more about this site and there it was, all these reports about this site being a rip-off. I filed a complaint with the BBB. My sister is an attorney and we will get our money back.
One thing to remember that I was told. When you ordered anything off the internet and get to the page where you enter you payment information, make sure that the address has "https", make sure that there is an "s" behind the acromnym "http". That means that the site is secure. If you go back to "allthehotkicks" and access the payment page, it doesn't have that "s", if I would have known that, I would have not sent them a dime!
Precious
APO, Texas
U.S.A.
1 Updates & Rebuttals
Precious
APO,Texas,
U.S.A.
I Received All My Money Back
#2Author of original report
Fri, January 05, 2007
Just to update you guys on my case. I went through the BBB Online.Orf and filed my complaint on December 14, 2006. The BBB responded back to me December 15, 2006 and stated that they had received my complaint and had assigned it a case number. The BBB process is as followed. The case was reviewed by a complaint specialist and inturn forwarded it to AllTheHotKicks for a response. AllTheHotKicks had 10 days to respond to the complaint. On Jan 1, 2007, AllTheHotKicks responded back to the BBB with a statement, stating "A refund for this order has been issued and mailed. Then the BBB forwarded the response to me and I had the option of accepting the response or not. I accepted the response with a statement stating "All I want is my money back and I hope they are sincere about returning all my money back to me. That was all I wanted was my money back. Jan 4, 2007, I received an official check for the entire amount. The website to file your complaint is )))ROR REDACTED LINK FOR SECURITY PURPOSES))): . Click on: General company complaints (other than a new car) which includes, among others, misleading advertising, improper selling practices, and non-delivery of goods or services. The BBB has a complaint system to keep up with the progress of your complaint. Just keep your complaint number and check back, with the progress. Don't let AllTheHotKicks get away with your money. PW Armed Forces Europe CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
