- Report: #443966
Complaint Review: Alliance One Receivables Management Inc. - Trevose Pennsylvania
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Alliance One Receivables Management Inc.
4850 Street Rd. Trevose, 19053 Pennsylvania, U.S.A.
Phone:
866-786-2636
Web:
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Alliance One Receivables Management Inc. Unauthorized account withdrawals Trevose Pennsylvania *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!
*Consumer Comment: Never EVER pay a third party collection agency
*Consumer Comment: Never EVER pay a third party collection agency
*Consumer Comment: Never EVER pay a third party collection agency
*Consumer Comment: Never EVER pay a third party collection agency
*Consumer Comment: Stacey is correct -
*Consumer Comment: after you get your money back
Alliance Receivables Managment Inc., sent a letter that we agreed to a $600.00 withdrawal on April 2 and another $600 withdrawal on May 2.
They withdrew the first $600.00 on April 1 and another $600.00 on April 2.
We moved the rest of our money from this account, contacted them and demanded they put the money back in.
They said they couldn't do this. They drew up paper checks with my wife's name on them and would have to cut a check to return the money. They are unable to return money electronically.
I had to fax them a copy of our bank statement showing where the two $600.00 withdrawals had cleared before they would agree to cut a check to return the money.
Everything has to be done by E-mail with their corporate office, Citicorp Credit Services in Eagan, MN. Here we are on April 15 and some supervisor in Eagan, MN has to "approve" our check before it can be cut and mailed.
I've had enough of their stalling tactics. I will get my money back, even if I have to call State's Attorney's offices, the Better Business Bureau, etc.
Do not under any circumstances give this company any information and refuse to do business with them.
James
Tallahassee, Florida
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder
RipoffReport.com
Author of www.ripoffrevenge.com
Rip-off Report
PO Box 310, Tempe, Arizona 85280
They withdrew the first $600.00 on April 1 and another $600.00 on April 2.
We moved the rest of our money from this account, contacted them and demanded they put the money back in.
They said they couldn't do this. They drew up paper checks with my wife's name on them and would have to cut a check to return the money. They are unable to return money electronically.
I had to fax them a copy of our bank statement showing where the two $600.00 withdrawals had cleared before they would agree to cut a check to return the money.
Everything has to be done by E-mail with their corporate office, Citicorp Credit Services in Eagan, MN. Here we are on April 15 and some supervisor in Eagan, MN has to "approve" our check before it can be cut and mailed.
I've had enough of their stalling tactics. I will get my money back, even if I have to call State's Attorney's offices, the Better Business Bureau, etc.
Do not under any circumstances give this company any information and refuse to do business with them.
James
Tallahassee, Florida
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder
RipoffReport.com
Author of www.ripoffrevenge.com
Rip-off Report
PO Box 310, Tempe, Arizona 85280
6 Updates & Rebuttals
Steph
Minor Hill,Tennessee,
U.S.A.
after you get your money back
#2Consumer Comment
Thu, April 16, 2009
Heres what you need to do when you get your money back . Go to your bank and close the account and reopen it with new #s . If this collection agency calls and asks for the new account# refuse to give it. The other 2 are right these agencies will rip you off.
Laurie
Haslet,Texas,
U.S.A.
Stacey is correct -
#3Consumer Comment
Thu, April 16, 2009
Unfortunately this is what happens when YOU do not know YOUR RIGHTS! And your failure to check things out before agreeing to anything. A few things that also need to be addressed, that you chose to not to address in your complaint 1. did you request debt validation? if not - how do you even know it was your debt? It may not have even been your debt- CA's like this one don't care - they will harrass the wrong people just to get payment 2. how old was this debt? There is a statute of limitaitions on debt in FL that is 4-5 years depending the type of debt, If it was older then this - then the collection agency has no legal means to collect the debt (they cannot sue). However by making that payment - you restarted the clock on the statute of limitations - SCREWED YOURSELF AGAIN.. NEVER EVER GIVE A COLLECTION AGENCY ACCESS TO ANY ACCOUNT INFORMATION - as you found out they CHANGED the payment agreements. you cannot trust a collection agency to maintain any agreement, even if they put it in writing. They will actually clean our your accounts as quickly as they can.
Stacey
Dallas,Texas,
U.S.A.
Never EVER pay a third party collection agency
#4Consumer Comment
Thu, April 16, 2009
This is one of the WORST third party collection agencies Listen to Ed and here is some more info for you from www.budhibbs.com Alliance One, Inc. 4850 Street Road, Level C Trevose, PA 19053 Phone: (484) 531-5000 866-385-0275 Fax: (484) 531-5057 Web Address: www.allianceoneinc.com Locations: 8755 Aero Drive San Diego, CA 92123 Phone: (619) 542-8420 Fax: (619) 542-8528 4797 Ruffner St San Diego, CA 92111-1519 Phone: (858) 560-6000 Fax: (858) 560-0250 4960 SW 72nd Ave Ste 401 Miami, FL 33155-5550 Phone: (305) 665-5020 Fax: (305) 667-6054 7311 Quality Cir Anderson, IN 46013-2014 Phone: (765) 640-0403 Fax: (765) 640-0767 930 Blue Gentian Rd Ste 100 Eagan, MN 55121-1677 Phone: (952) 858-5707 Fax: (651) 675-1127 1160 Centre Pointe Dr #1 Mendota Heights, MN 55120-1270 Fax: (651) 675-3903 or (651) 255-2197 644 Linn Street, Suite 601 Cincinnati, OH 45203-1738 Phone: (513) 639-3110 Fax: (513) 721-1493 6565 Kimball Dr, Suite 200 Gig Harbor, WA 98335-1200 Phone: (253) 620-2222 Fax: (253) 620-2232 President-CEO Gregory J. Minniti, Vice President of Operations Mark Fischman, VP Marketing William P. Boggess, IFCCE, Vice President. Jaime Nordstrom, Lic & Compliance Specialist -------------------------------------------------------------------------------- Bud Says Consumer Comments Below Alliance One, Inc. is headquartered out of Trevose, Pennsylvania but they have call centers all over the world. This company has managed to gobble up several different debt collectors and bring them under their umbrella. Alliance One announces the acquisition of Pacific Coast Collections Inc., (PCC) located in San Diego, California. PCC had a terrible reputation for abuse of consumers; let's hope they clean up the dirty mess left by PCC. Why does this agency seem to be crumbling under it's own management? Just how bad is the training in San Diego? Why does management allow so many violations of the FDCPA? Are collectors REALLY sent out to homes and businesses to effect collections? Just how desperate are Marlene and Michael Hale to hold onto power at Alliance One? Will they really go to any ends to effect collections? If this sounds like a sick soap opera than you need to stay far away from Alliance One and it's cast of cast offs. This is a sinking ship with rats all over the place. Everyone needs to sat far away from them, least they be caught up in the stink of this organization. Color Alliance One as Alliance GONE by using the cease-comm letter on them. CAUTION: I recommend you NEVER disclose your bank account or credit card information to a debt collector, as you risk them emptying your account, or maxing out your credit card. If you feel they are reporting on your credit bureau files in error or need assistance in dealing with them, email the details w/your location. Assistance and referral to a consumer legal specialist may be available. Email for Assistance
Stacey
Dallas,Texas,
U.S.A.
Never EVER pay a third party collection agency
#5Consumer Comment
Thu, April 16, 2009
This is one of the WORST third party collection agencies Listen to Ed and here is some more info for you from www.budhibbs.com Alliance One, Inc. 4850 Street Road, Level C Trevose, PA 19053 Phone: (484) 531-5000 866-385-0275 Fax: (484) 531-5057 Web Address: www.allianceoneinc.com Locations: 8755 Aero Drive San Diego, CA 92123 Phone: (619) 542-8420 Fax: (619) 542-8528 4797 Ruffner St San Diego, CA 92111-1519 Phone: (858) 560-6000 Fax: (858) 560-0250 4960 SW 72nd Ave Ste 401 Miami, FL 33155-5550 Phone: (305) 665-5020 Fax: (305) 667-6054 7311 Quality Cir Anderson, IN 46013-2014 Phone: (765) 640-0403 Fax: (765) 640-0767 930 Blue Gentian Rd Ste 100 Eagan, MN 55121-1677 Phone: (952) 858-5707 Fax: (651) 675-1127 1160 Centre Pointe Dr #1 Mendota Heights, MN 55120-1270 Fax: (651) 675-3903 or (651) 255-2197 644 Linn Street, Suite 601 Cincinnati, OH 45203-1738 Phone: (513) 639-3110 Fax: (513) 721-1493 6565 Kimball Dr, Suite 200 Gig Harbor, WA 98335-1200 Phone: (253) 620-2222 Fax: (253) 620-2232 President-CEO Gregory J. Minniti, Vice President of Operations Mark Fischman, VP Marketing William P. Boggess, IFCCE, Vice President. Jaime Nordstrom, Lic & Compliance Specialist -------------------------------------------------------------------------------- Bud Says Consumer Comments Below Alliance One, Inc. is headquartered out of Trevose, Pennsylvania but they have call centers all over the world. This company has managed to gobble up several different debt collectors and bring them under their umbrella. Alliance One announces the acquisition of Pacific Coast Collections Inc., (PCC) located in San Diego, California. PCC had a terrible reputation for abuse of consumers; let's hope they clean up the dirty mess left by PCC. Why does this agency seem to be crumbling under it's own management? Just how bad is the training in San Diego? Why does management allow so many violations of the FDCPA? Are collectors REALLY sent out to homes and businesses to effect collections? Just how desperate are Marlene and Michael Hale to hold onto power at Alliance One? Will they really go to any ends to effect collections? If this sounds like a sick soap opera than you need to stay far away from Alliance One and it's cast of cast offs. This is a sinking ship with rats all over the place. Everyone needs to sat far away from them, least they be caught up in the stink of this organization. Color Alliance One as Alliance GONE by using the cease-comm letter on them. CAUTION: I recommend you NEVER disclose your bank account or credit card information to a debt collector, as you risk them emptying your account, or maxing out your credit card. If you feel they are reporting on your credit bureau files in error or need assistance in dealing with them, email the details w/your location. Assistance and referral to a consumer legal specialist may be available. Email for Assistance
Stacey
Dallas,Texas,
U.S.A.
Never EVER pay a third party collection agency
#6Consumer Comment
Thu, April 16, 2009
This is one of the WORST third party collection agencies Listen to Ed and here is some more info for you from www.budhibbs.com Alliance One, Inc. 4850 Street Road, Level C Trevose, PA 19053 Phone: (484) 531-5000 866-385-0275 Fax: (484) 531-5057 Web Address: www.allianceoneinc.com Locations: 8755 Aero Drive San Diego, CA 92123 Phone: (619) 542-8420 Fax: (619) 542-8528 4797 Ruffner St San Diego, CA 92111-1519 Phone: (858) 560-6000 Fax: (858) 560-0250 4960 SW 72nd Ave Ste 401 Miami, FL 33155-5550 Phone: (305) 665-5020 Fax: (305) 667-6054 7311 Quality Cir Anderson, IN 46013-2014 Phone: (765) 640-0403 Fax: (765) 640-0767 930 Blue Gentian Rd Ste 100 Eagan, MN 55121-1677 Phone: (952) 858-5707 Fax: (651) 675-1127 1160 Centre Pointe Dr #1 Mendota Heights, MN 55120-1270 Fax: (651) 675-3903 or (651) 255-2197 644 Linn Street, Suite 601 Cincinnati, OH 45203-1738 Phone: (513) 639-3110 Fax: (513) 721-1493 6565 Kimball Dr, Suite 200 Gig Harbor, WA 98335-1200 Phone: (253) 620-2222 Fax: (253) 620-2232 President-CEO Gregory J. Minniti, Vice President of Operations Mark Fischman, VP Marketing William P. Boggess, IFCCE, Vice President. Jaime Nordstrom, Lic & Compliance Specialist -------------------------------------------------------------------------------- Bud Says Consumer Comments Below Alliance One, Inc. is headquartered out of Trevose, Pennsylvania but they have call centers all over the world. This company has managed to gobble up several different debt collectors and bring them under their umbrella. Alliance One announces the acquisition of Pacific Coast Collections Inc., (PCC) located in San Diego, California. PCC had a terrible reputation for abuse of consumers; let's hope they clean up the dirty mess left by PCC. Why does this agency seem to be crumbling under it's own management? Just how bad is the training in San Diego? Why does management allow so many violations of the FDCPA? Are collectors REALLY sent out to homes and businesses to effect collections? Just how desperate are Marlene and Michael Hale to hold onto power at Alliance One? Will they really go to any ends to effect collections? If this sounds like a sick soap opera than you need to stay far away from Alliance One and it's cast of cast offs. This is a sinking ship with rats all over the place. Everyone needs to sat far away from them, least they be caught up in the stink of this organization. Color Alliance One as Alliance GONE by using the cease-comm letter on them. CAUTION: I recommend you NEVER disclose your bank account or credit card information to a debt collector, as you risk them emptying your account, or maxing out your credit card. If you feel they are reporting on your credit bureau files in error or need assistance in dealing with them, email the details w/your location. Assistance and referral to a consumer legal specialist may be available. Email for Assistance
Stacey
Dallas,Texas,
U.S.A.
Never EVER pay a third party collection agency
#7Consumer Comment
Thu, April 16, 2009
This is one of the WORST third party collection agencies Listen to Ed and here is some more info for you from www.budhibbs.com Alliance One, Inc. 4850 Street Road, Level C Trevose, PA 19053 Phone: (484) 531-5000 866-385-0275 Fax: (484) 531-5057 Web Address: www.allianceoneinc.com Locations: 8755 Aero Drive San Diego, CA 92123 Phone: (619) 542-8420 Fax: (619) 542-8528 4797 Ruffner St San Diego, CA 92111-1519 Phone: (858) 560-6000 Fax: (858) 560-0250 4960 SW 72nd Ave Ste 401 Miami, FL 33155-5550 Phone: (305) 665-5020 Fax: (305) 667-6054 7311 Quality Cir Anderson, IN 46013-2014 Phone: (765) 640-0403 Fax: (765) 640-0767 930 Blue Gentian Rd Ste 100 Eagan, MN 55121-1677 Phone: (952) 858-5707 Fax: (651) 675-1127 1160 Centre Pointe Dr #1 Mendota Heights, MN 55120-1270 Fax: (651) 675-3903 or (651) 255-2197 644 Linn Street, Suite 601 Cincinnati, OH 45203-1738 Phone: (513) 639-3110 Fax: (513) 721-1493 6565 Kimball Dr, Suite 200 Gig Harbor, WA 98335-1200 Phone: (253) 620-2222 Fax: (253) 620-2232 President-CEO Gregory J. Minniti, Vice President of Operations Mark Fischman, VP Marketing William P. Boggess, IFCCE, Vice President. Jaime Nordstrom, Lic & Compliance Specialist -------------------------------------------------------------------------------- Bud Says Consumer Comments Below Alliance One, Inc. is headquartered out of Trevose, Pennsylvania but they have call centers all over the world. This company has managed to gobble up several different debt collectors and bring them under their umbrella. Alliance One announces the acquisition of Pacific Coast Collections Inc., (PCC) located in San Diego, California. PCC had a terrible reputation for abuse of consumers; let's hope they clean up the dirty mess left by PCC. Why does this agency seem to be crumbling under it's own management? Just how bad is the training in San Diego? Why does management allow so many violations of the FDCPA? Are collectors REALLY sent out to homes and businesses to effect collections? Just how desperate are Marlene and Michael Hale to hold onto power at Alliance One? Will they really go to any ends to effect collections? If this sounds like a sick soap opera than you need to stay far away from Alliance One and it's cast of cast offs. This is a sinking ship with rats all over the place. Everyone needs to sat far away from them, least they be caught up in the stink of this organization. Color Alliance One as Alliance GONE by using the cease-comm letter on them. CAUTION: I recommend you NEVER disclose your bank account or credit card information to a debt collector, as you risk them emptying your account, or maxing out your credit card. If you feel they are reporting on your credit bureau files in error or need assistance in dealing with them, email the details w/your location. Assistance and referral to a consumer legal specialist may be available. Email for Assistance
