;
  • Report:  #1411019

Complaint Review: Allianz Global Assistance - Internet

Reported By:
Dog - Newport News, Virginia, United States
Submitted:
Updated:

Allianz Global Assistance
Internet, United States
Web:
AllianzGlobalAssistance.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I bought tickets for a Chrysler Hall show at Chryslerhall . tickets . com. Since then I found out that I have to go out of the country during these days on business. When I tried to use the insurance it was tough to understand what they wanted to make the insurance work. They wanted massive proof of a qualifying reason to get only some of my money back. They actually wanted my tax ID number as proof of employment which I refused to provide. I asked for the name of the person on the phone and he would not provide me his last name. So you want my tax ID number but I can't have your name, I asked. In addition, when I asked for his supervisor he was not available. After more investigation I then discovered that I had been charged three times what the tickets really cost at Ticketmaster. That was just icing on the cake for me. The insurance is a joke. Terms of the insurance coverage are not fully disclosed up front. Even if you meet one of the few qualifying reasons to get some, not all of your money back, you lose. Basically you lose most of your money that you paid in good faith. Beware of what I deem as borderline fraud. I made a mistake but feel that I was truly misled. I hope the expensive tickets I paid for will actually work when I try to use them. The insurance is a joke and the ticket sales are just plane out scalping the tickets.



1 Updates & Rebuttals

Robert

Irvine,
United States
Wait a minute

#2Consumer Comment

Thu, November 09, 2017

I hope the expensive tickets I paid for will actually work when I try to use them.

How are you going to use them? By your own post the reason you tried to use the insurance is because you had to go out of the Country.

Should we guess that the "I am going out of the Country" really was just used to submit a false claim to try and get your money back because you found out you paid 3 times more than the face value?

Terms of the insurance coverage are not fully disclosed up front. 

- Then why did you buy the insurance? Do you always buy things without fully understanding what you are paying for?

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//