- Report: #952896
Complaint Review: Allianz Global Travel Insurance - Richmond Virginia
Reported By:
Brownbomber2 -
Laddonia, Missouri, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Allianz Global Travel Insurance
P.O. Box 71533 Richmond, 23255 Virginia, United States of America
Phone:
800-334-7525
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Allianz Global Travel Insurance Ripoff Richmond, Virginia
Do not buy from these people, they are ripoff artists. I purchased airline tickets along with their travel insurance 10 months in advance. Two days prior to my departure, I had to cancel my trip due to a inner ear infection preventing me from flying. I filed a claim with them, only to have it denied, because my doctor had treated me for a sinus condition the year before. In my opinion they stole my money, by issuing the policy and not reimbursing me for the tickets as promised. They are no more than scam artists to me. I will be reporting them to everyone that will listen, including the states attorney general of Virginia.
1 Updates & Rebuttals
Access America Help Team
USAJackie, Help Team
#2UPDATE Employee
Thu, October 11, 2012
Hello
Jackie from the Help Team here. Were sorry to hear that you had to cancel your trip, and we apologize that we were unable to provide you with coverage in your situation. I dont know the exact details of your case, but one thing Id like to point out is that travel insurance is like any other type of insurance in that there are terms, conditions and exclusions that affect coverage. As you may know, the product you purchased did not include coverage for existing medical conditions.
Should you have additional questions on the outcome of your claim, or if youd like to get a better understanding of the policy you purchased, please call our customer service line at 1-800-419-8016. Once again, we apologize that we were unable to provide you with coverage.
Regards,
Jackie, Help Team
